Outreach Social Worker

Make a difference in the lives of older adults, their families and the community in The Bronx. For over 60 years PSS has performed vital and important work – through its 10 senior centers, caregiver services, and affiliated programs, the agency touches the lives of over 2,000 people a day.

The Part-Time Outreach Social Worker position will be a part of the Case Management team, supervised by the Program Director. They will plan and coordinate outreach events, to source new referrals of community members to the program. Additionally, they will manage the waitlist for case assignment and carry a small caseload.

Responsibilities

Plan, coordinate, and execute dynamic and engaging outreach events across Community Districts 9, 10, and 11 of The Bronx.

Build new partnerships with agencies and providers across a wide range of modalities, such as hospitals, rehab facilities, NYCHA developments, faith-based organizations, libraries, and council member offices, among others.

Maintain, track, and be able to report effectively on all outreach activities completed, and all new partnerships built within the community.

Facilitate effective public education activities, which engage new community members, as a source of new referrals to the Case Management program.

Maintain and track all new referrals and intakes to ensure knowledge of which partnerships and engagements result in new cases for the program.

Collaborate with the Intake Social Worker to track all new referrals and intakes which become cases assigned to social workers.

• Implement community engagement strategies to increase visibility of the Case Management program.
• Manage the waitlist for new intakes to the program, prior to assignment to social workers.

Assist in tracking fulfillment of program standard requirements, related to 24 hour and 15-day deadlines, prior to intake assignment.

• Fulfill other programmatic needs or case management duties as assigned.
• Manage a small caseload of clients.

Qualifications and Experience

• Bachelor's degree in social work preferred (LMSW desired)
• At least 3 years of social work experience in working with the older adult population
• Bilingual in English/Spanish
• Strong interpersonal, clinical, organizational, and presentation skills
• Familiarity with benefit, entitlement, and other resource applications and re-certification procedures
• Experience and familiarity with performing home visits and engaging older adults in their environments
• A passion and sensitivity for working with older adults

Professionalism and Other Qualities

• Committed to aging and disability equity, inclusion, and empowerment
• Culturally responsive and community-minded
• Detail-oriented with strong documentation and organizational skills
• Comfortable balancing community-based work with administrative responsibilities
• Self-directed and proactive, with the ability to multitask in a fast-paced program environment

Additional Information

• This is a part-time position (25 hours per week).
• Work schedule includes a hybrid structure of outreach, remote admin hours, and in-office team coordination.
• Participation in NYC Aging trainings is required.

EEOC and DEI Statement

At PSS we are committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity and strive to create an inclusive and respectful workplace where all individuals are welcomed, supported, and given the opportunity to thrive.

EOE M/F/D/V