Radiology Outpatient Center Manager (must be registered MRI or CT Technologist)

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Lumexa Outpatient Imaging is coming later this year to Asheville, North Carolina!

• This position is a working technologist who will scan as well as manage center operations *

Location: 1318 Patton Ave, Asheville NC 28806

Shift: Monday to Friday 8:00 am – 5:00 pm; no on-call; no weekends

Job Summary

The Center Manager is accountable for delivering high-quality, efficient and effective services for our imaging patients and families in outpatient imaging center(s). Creates a positive and collaborative work environment while supervising the daily activities, patient flow, operations, clinical procedures, and performance of center staff. Participates in short-term and long-range planning and business development

Duties/Responsibilities

Conduct Radiology Imaging Scans Within Registered Modality

• Ensures smooth daily operations by resolving performance issues and ensuring appropriate scheduling of center staff
• Acts as point of escalation for concerns and challenges from patients and referring physicians
• Performs clinical exams during staffing shortages as licenses allow

Develops and Fosters Referring Physician Relationships

• Develops, reviews, and implements action plans based on financial reporting to enhance center performance
• Attends training to stay up to date on best practices and protocols
• Implements and manages the training and onboarding program for new associates
• Participates in the staff planning and hiring process for new associates
• Leads regular team and department meetings and employee one-on-ones
• Monitors and approves timecards on a daily or weekly basis

Leads, initiates, and participates in annual performance evaluations, development and performance management of associates

Establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage

• Evaluates, implements, and manages workflow and process improvements for the department
• Ensures the department has knowledge of company and department policies and corresponding procedures are in place
• Supports employees ensuring highest level of patient satisfaction
• Develops methods for measuring and monitoring team and department performance

Qualifications

• Advanced ARRT certification in CT or MRI preferred
• Graduate of 24-month AMA approved School of Radiology Technology
• Work experience in an advanced imaging modality such as MRI or CT
• 2-3 years of previous people management experience preferred
• Experience with Microsoft Office; including excel
• BLS certification
• Ability to take initiative to improve processes, think strategically and identify trends
• Ability to provide open, honest feedback to improve decision making
• Ability to influence across the organization and work effectively with all levels of management and staff
• Ability to maintain and build constructive relationships that produce results
• Ability to effectively supervise exempt and non-exempt staff
• Ability to be flexible in schedule and adaptable to constant change
• Ability to effectively handle details with accuracy
• Ability to maintain regular attendance and on-time approval to work as scheduled

Ability to deliver high-quality customer service to internal and external customers by communicating with integrity and compassion

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.