Social Worker - Skilled Nursing (East Madison)

Mission Statement

We are Called to serve a thriving community where seniors live with dignity, connection and purpose.

Essential Responsibilities

• Assists the Admissions team with the pre-admission and admission assessment process when called upon.
• Through the multi-disciplinary team process, provides psycho-social and/or cognitive assessment and evaluation for program residents when needs are identified by resident, family, staff or physician. Participates in Individual Service Plan of residents.
• Coordinates discharge planning and intercampus transfer process for residents.
• Provides support for residents and their families relative to personal needs, social relationships and individual concerns.
• Functions as liaison between apartment staff, resident, and responsible parties.
• Serves as resident advocate in following through with individual/family complaints and concerns, ensuring customer satisfaction, and promoting resident’s ability to remain in their home as long as is safe.
• Works with the Oakwood team to enhance resident, family, and community efforts to improve the quality of life for all residents.
• Works with the other social work staff to improve quality of services provided campus-wide.
• Develops social work policies and procedures for the Assisted Living program, and works with intercampus Social Workers to develop or review campus-wide social work policies and procedures.
• Maintains concise and accurate resident documentation including social histories, assessments, and assists with annual reviews for SNF residents.
• Assists Director of Nursing in ensuring all state and federal regulations related to abuse or misappropriation are adhered to.
• Assists residents with completing paperwork to activate their Long-Term Care Insurance.
• Arranges transportation for residents to/from doctor appointments.
• Coordinates specific resident needs with available community resources as appropriate.
• Investigates and completes resident incident reports.
• Offers grief and loss support individually and/or in groups.
• Welcomes new residents and coordinates their orientation to SNF.

Essential Qualifications

• Knowledge of HFS-89 and standard social work practice.
• Provides informal leadership which fosters a team approach in meeting the mission of Oakwood.
• Relates well and demonstrates empathy and compassion towards our residents, families and staff members.
• Establishes and maintain a positive working relationship with the community.
• Maintains and protects the confidentiality of information.
• Exercises independent judgment and make sound decisions.
• Plans, organizes, and prioritizes work schedule to meet deadlines and business needs.
• Demonstrates strong communication skills, both written and verbal.
• Displays objectivity in working with needs and concerns of residents and families as well as ability to follow through to resolve issues.
• Flexible with hours in order to carry out the responsibilities of the position.
• Proficient in the use of Microsoft 365.

Experience, Education, and/or Training

• Bachelor’s degree in Social Work, Psychology, Sociology, or related human service field.
• Wisconsin Social Work certification.
• At least one year of experience working in the health care industry required.

Experience working in a Community Based Residential Facility with geriatric population desirable.

• Experience working with community service organizations desirable.
• Experience with Medicare/Medicaid/COP regulations desirable.