Social Worker II (Central Access)

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support.

We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care.

Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness. In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website jfsla.org

The Central Access Department Social Worker II will provide crisis intervention, case management, navigation, and linkage to internal or other community-based programs and services. The Social Worker II will provide outreach to agency partners and community-based agencies. The position is both field and office-based and services will be provided both in person and through telehealth.

Qualifications

• Master’s degree in social work or related field; license eligible required
• Current unrestricted CA Driver’s License and proof of auto insurance
• Prior experience with client/ customer service engagement, and provision of case management required
• Field-based service delivery and in-home visit experience preferred
• Knowledge of and ability to research relevant community resources required
• Ability to target and navigate needed resource/government benefits for multiple client populations preferred
• Must have strong communication skills (both verbal and written) and be able to actively utilize telehealth platforms.
• Strong computer literacy skills in all MS Office applications required as well as ability to quickly learn database systems for electronic records and data collection.
• Culturally sensitive and able to work with a multicultural client/customer population; ability to work in a non-judgmental manner and foster positive outcomes; able to work as part of a team and maintain professional boundaries.
• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment

Responsibilities/Essential Functions

• Respond to intake calls and assess for presenting issues
• Conduct in-depth intake and targeted case management assessment
• Develop targeted case management plan/goals in collaboration with client
• Provide crisis intervention as needed and follow up
• Provide targeted case management services and regular follow-up
• Assist clients in applying for basic grants and other government benefits
• Assist with coordination of family or other informal support for clients
• Provide system navigation and linkage to community resources
• Connect clients to community behavioral health providers
• Connect clients to community social service providers
• Provide timely documentation according to funding requirements
• Participate in multi-disciplinary team meetings as scheduled
• Participate in weekly individual supervisory meetings
• Other related duties as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

Position reports to: Program Supervisor