Office Visit Counselor Associate OR Office Visit Counselor
3 days ago
Austin, Texas$51.5K - $76.5KFull TimeRetirement BenefitsNot on LinkedIn
✓ No Call✓ No Weekends✓ No Nights
Job Description
Public Service Loan Forgiveness (PSLF) Eligible
This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.
About the Role
Join Teacher Retirement System of Texas (TRS) as a Office Visit Counselor – M-F Schedule in United States.
Key Responsibilities
- Documents and maintains member records by updating information into the computer database, including collecting and recording accurate notes for member files. Presentation Administration
- Participates in the Office Visit Counseling presentation training.
- Conducts group presentations, including workshops, seminars, and question and answer sessions to educate groups of members and school district officials regarding TRS
Benefits & Compensation
- Salary: $51.5K - $76.5K
- PSLF eligible (Public Service Loan Forgiveness).
Work Schedule
- Full-Time position.
- Day shift only - no nights.
This position offers day shifts only, student loan benefits. Work with Teacher Retirement System of Texas (TRS) in United States.
Key Skills
Benefit CounselingCustomer ServiceGroup PresentationsIn-Person MeetingsTelephone CommunicationRecord ResearchProblem ResolutionPolicy InterpretationPublic SpeakingData EntryMicrosoft OfficePowerPointActive ListeningWorkload ManagementTeamworkTravel
Requirements
A high school diploma or GED is required, with experience substituting for education. Associates require one year of related customer service experience interpreting complex regulations, while Counselors require three years of directly related experience, including six months as a TRS Benefit Counselor.
Government & Public SectorCustomer Service & SupportFinance & AccountingSocial ServicesAdministrativevia Csod
Benefits & Perks
TRS Pension
Comprehensive Benefits Package
6.0
Work-Life Balance Score
Top 50%
Protective Factors (3)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
No nights (Independent predictor ↓ burnout)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
3d ago