Counselor Case Manager, Mobile Crisis-SASS

CounselorIncludes callFull-Time

Listed compensation

$24-$29/hr

The week · per this posting · weekdays assumed

Ask the employer about the work setting, weekend coverage and nights and shift pattern.

Posted 6mo ago · Verified live

Job Description

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Counselor Case Manager, 5 days a week, rotating. Responsible for screening children and adults for psychiatric hospitalization and provide intensive short-term services to ensure stabilization.

Benefits and Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

  • On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
  • Competitive salary based upon relevant education, experience, and licensure.
  • Salary $24-$29/Hourly
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed!

Essential Functions

Assess children, adolescents, and/or adults in psychiatric crisis for hospitalization and facilitate hospitalization at location of need.

Provide crisis counseling and coordination to help stabilize current psychiatric crisis if client does not meet criteria for inpatient hospitalization.

Maintain client record in the electronic health record in accordance with licensure and accreditation standards.

Provide training to new staff on mobile crisis screening events as needed.

Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications

  • Bachelor’s degree in social work, counseling, or related field required.
  • Master’s degree in social work, counseling, or related field preferred.
  • Background check, both criminal and DCFS, clearance required.
  • Certification in IM CAT and/or IM CANS required.
  • Completion of HFS trainings (de-escalation, Crisis Safety Planning, Mobile Crisis) required.
  • Trained and proficient in the use of electronic health care record required.
  • Demonstrated ability and experience working with clients in the community.
  • Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
  • Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
  • Valid driver’s license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.

Key Responsibilities

Assess children and adults in psychiatric crisis to determine the need for hospitalization and facilitate the process. Provide intensive short-term crisis counseling and coordination to ensure client stabilization.

Requirements

Requires a bachelor's degree in social work or counseling, with a master's degree preferred. Candidates must possess specific certifications like IM CAT or IM CANS and have a valid driver's license with reliable transportation.

Qualifications

Education
Master's degree (postgraduate degree)
Experience
2+ years of experience

Key Skills

Psychiatric assessmentCase managementElectronic health recordsCommunicationDriving

Crisis Counseling — Counselor Career Context

Of the 50 active Crisis Counseling listings this role was benchmarked against, 36% are remote, 30% have no call, 68% require no weekends.

The cost-of-living index for Illinois is 100.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$55k midpoint carries the purchasing power of roughly $55k in an average-cost state. 62.6% of Illinois clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

35 matches · ranked by pay

Salary Distribution35 jobs · 28 employers

8
<$60k
6
$60k-70k
9
$70k-80k
5
$80k-90k
7
$90k+

Annual compensation range

Benefits & Perks33 jobs · 28 employers

401k / retirement match
82% this job
Sign-on bonus
45%
CME allowance
33%
Loan repayment
27%
PSLF eligible
21%

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Work-life snapshot

median 6.7this job 4.5
Better work-life than 20% of Crisis Counseling listings

Listing-based score, 0–10, across 254 comparable listings. Shaded area = the share scoring below this one.

  • Includes call
Lutheran Social Services of Illinois logo

About Lutheran Social Services of Illinois

Non-profit Organizations
Des Plaines, IL
1,001-5,000 employees

Benefits & Perks

Healthcare Insurance
Up to 26 days PTO
11 Paid Holidays
Sick Time
403(b) Plan
Employee Assistance Program
Flexible Hours