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City of Memphis
Memphis, Tennessee

Adoption Counselor

CounselorFull-Time

Listed compensation

$46K–$69K

The week · per this posting · weekdays assumed

Ask the employer about the work setting, call expectations, weekend coverage and time off.

Posted 6mo ago

Job Description

Salary Range:$45,796.40 - $68,694.60

Works under the general direction of the Animal Shelter Director to provide counseling to customers interested in adopting pets from the Memphis Animal Shelter (MAS). Greets and assists visitors interested in adopting animals.

Conducts interviews and screens adoption applications. Recommends animals based on adopter lifestyles and preferences. Educates adopters on animal care, behavior, and training. Processes adoption paperwork and collects associated fees. Maintains accurate records of adoptions and animal profiles.

Monitors animal behavior and reports concerns to medical or behavior staff. Handles, walks, feeds, and socializes animals as needed. Responds to inquiries via phone, email, and in person. Coordinates with shelter staff, volunteers, and rescue partners. Participates in adoption events and community outreach activities.

Supports shelter operations, including cleaning and organizing. Follows safety protocols and proper animal handling procedures.

Key Responsibilities

The Adoption Counselor provides counseling to prospective pet adopters, greeting visitors, conducting interviews, screening applications, and recommending suitable animals based on lifestyle. This role also involves processing adoption paperwork, collecting fees, maintaining records, and monitoring animal behavior.

Requirements

Candidates need a High School Graduate/GED Equivalent education, with a preference for a Bachelor’s degree in Animal Science, Psychology, or a related field plus two years of professional counseling experience involving animal services. Working experience with animals is strongly preferred, and bilingual proficiency in Spanish is a plus.

Qualifications

Experience
2+ years of experience

Key Skills

Customer AssistanceInterviewingApplication ScreeningAnimal RecommendationAdopter EducationPaperwork ProcessingFee CollectionRecord KeepingBehavior MonitoringSocializationCommunicationCoordination

Counseling Psychology — Counselor Career Context

Of the 50 active Counselor listings this role was benchmarked against, 56% are remote, 38% have no call, 70% require no weekends.

The cost-of-living index for Tennessee is 91.9 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$57k midpoint carries the purchasing power of roughly $62k in an average-cost state. 58.6% of Tennessee clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Counselor pay on WeekdayDoc is up 2.5% vs. the prior quarter (through Sep 2026).

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Adoption Counselor at City of Memphis a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 25% in Counseling Psychology — ranked against 79 active Counseling Psychology listings on WeekdayDoc.

Location & Logistics

Tennessee has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$57k midpoint, that is roughly $2k–$4k a year versus a typical 4–7% state rate.

Top Counselor Jobs

29 matches · ranked by pay

Salary Distribution29 jobs · 15 employers

4
<$75k
7
$75k-95k
9
$95k-115k
9
$115k-135k

Annual compensation range

Benefits & Perks27 jobs · 15 employers

401k / retirement match
100%
Sign-on bonus
26%
CME allowance
22%
Loan repayment
4%
PSLF eligible
4%

Share of similar jobs offering each benefit

#1

Licensed Clinical Mental Health Therapist - LICSW/LPCC/LMFT

LifeStance Health · Saint Louis Park, Minnesota

$74k-$126k
#2

Licensed Marriage and Family Therapist (LMFT, LPC, LCSW)

LifeStance Health · Brookfield, Wisconsin

$92k-$125k
#3

Licensed Mental Health Therapist (LMFT, LMHC, LCSW)

$115k-$120k
#4

Licensed Marriage and Family Therapist (LMFT)

$115k-$120k
+ 27 more · ranked by pay

Work-life snapshot

median 6.4this job 7.2
Better work-life than 80% of Counseling Psychology listings

Listing-based score, 0–10, across 79 comparable listings. Shaded area = the share scoring below this one.

Living in Memphis

Typical 3-bedroom home value
$142k≈ 3.1× annual pay
Typical market rent
$1,232/mo≈ 32% of gross pay
Residents’ average commute
21 min
Metro price indexU.S. average = 100
92.2
State income tax
None
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Memphis, TN-MS-AR metro prices. Housing figures are city-level.

Ratios use this listing’s gross annual pay. Not a cost-of-living guarantee.

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About City of Memphis

Government Administration
Memphis, TN
1,001-5,000 employees