Hotline Counselor 1/3/5 Sat&Sun 7A-3P (49651)

About the Role

Join The Family Place as a Hotline Counselor – Part Time in [object Object].

Key Responsibilities

• Answer hotline calls from individuals seeking shelter, safety, or resources related to domestic violence.

• Establish rapport and assess immediate risk to determine the caller’s safety needs.

• Provide empathetic support using active listening and compassionate communication.

• Assist callers in developing a personalized safety plan to promote immediate and long-term safety.

Requirements

• Qualifications: Bachelor’s degree in social work, psychology, counseling, criminal justice, and/or related human services field preferred.

• Minimum one year of experience in crisis intervention and/or domestic violence hotline is required, or an equivalent combination of education, training, and experience.

• Bilingual, English/ Spanish, may be required for some roles.

• Licenses and Certifications: Valid Texas Driver’s License and a clear driving record.

Benefits & Compensation

• Salary: $20/hr

Work Schedule

• Part-Time position.

• Weekend coverage may be required.

Apply to join The Family Place as a Hotline Counselor – Part Time.