Crisis Counselor- Float, Project Impact

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Crisis Counselor-Float for Project Impact. The schedule varies. The Crisis Counselor will be responsible for providing timely and effective support to individuals presenting to the emergency department who may be experiencing a mental health, behavioral health, or substance use crisis.

Benefits and Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $24.92-25.92/Hourly.
• Opportunity for advancement.

Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.

The paid training you need to learn, grow, and succeed!

Essential Functions

Conduct comprehensive clinical assessments with patients to determine the most appropriate interventions and discharge plans, prioritizing patient safety, and well-being.

Develop and maintain familiarity with local resources to best serve the diverse needs of patients across various situations.

Ensure compliance with HIPAA and privacy standards while adhering to clinical guidelines and maintaining accurate documentation.

• Ensure adherence to ethical standards of practice and treatment.
• Ensure documentation in Electronic Health record System is completed accurately and in a timely manner.

Operate within a multidisciplinary setting ensuring effective communication between supervisor staff, collateral contact and agencies, and other involved teams to support patient well-being and safety.

Ensure comprehensive and compassionate care is provided to patients and families.

Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications

• Bachelor’s degree in mental or behavioral health-related field required.
• Master’s degree in mental or behavioral health-related field preferred.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.
• Demonstrated understanding of HIPAA/privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.

Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.