Behavioral Health Restorative Support Specialist | Impact Center

Why Work for Gandara

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission.

There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Salary: $60,000 Annually

Additional Benefits

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Job Title: Behavioral Health Restorative Support Specialist

Work Location: Springfield, Ma.

*Bilingual Candidates Encouraged to Apply

*EOE M/F/D/V

*Union/Non-Union

Job Summary

We are seeking a dedicated Behavioral Health Restorative Support Specialist to help clients regain independence, build coping skills, and restore daily functioning. In this role, you will provide direct, evidence-based behavioral interventions. You will work alongside a multidisciplinary clinical team to implement individualized rehabilitation and care plans.

Duties and Responsibilities

• Work closely with the Department of Mental Health (DMH) Children Youth and Families (CYF) area and statewide leadership.
• Provide intensive outreach, mentorship, and engagement with youth and young adults at highest risk of involvement in violence.
• Deliver evidence-informed individual and group interventions focused on conflict resolution, emotional regulation, trauma recovery, and life skills.
• Use the Impact Center as a central hub for relationship-building, crisis response, and service coordination.
• Identify and engage youth who may be disconnected from traditional systems or supports.
• Respond to emerging conflicts and support mediation and de-escalation when appropriate.
• Connect youth to services such as behavioral health care, education support, workforce development, housing resources, and community programming.
• Work collaboratively with community partners including schools, outreach teams, behavioral health providers, and youth-serving organizations.
• Maintain consistent contact with participants and provide ongoing support to promote safety, stability, and personal growth.
• Facilitates groups that build coping skills and emotional regulation, while supporting young adults in developing healthy communication, conflict resolution, and open conversations around the impact of community violence.
• Document engagement, services, and outcomes to support program evaluation and continuous improvement.
• Participate in team meetings, case consultations, and professional development opportunities.
• Support the Impact Center’s mission of creating a welcoming, healing-centered environment for youth and young adults.

Minimum Qualifications

• High school diploma required
• Lived experience required
• Bilingual (Spanish/English preferred but not required)

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training