Senior Director of Continuum of Care - Behavioral Health

Position Summary

Humboldt Park Health is seeking an experienced and strategic Senior Director of Continuum of Care - Behavioral Health to lead organizational planning, patient flow, care transitions, service integration, and systemwide coordination. This leader will oversee end-to-end care delivery processes, support program development, ensure regulatory compliance, strengthen interdepartmental collaboration, and drive performance across the full continuum of care.

This role is ideal for a seasoned clinical or operational leader who excels at aligning teams, improving patient experience, and building care models that are efficient, responsive, and patient centered.

Key Responsibilities

Operational Leadership

• Oversee efficient, effective day-to-day operations across the full continuum of care services.

• Ensure departments and units have the staffing, resources, and support needed for high-quality service delivery.

• Lead operational planning, workflow optimization, and performance oversight.

Care Coordination & System Integration

• Maintain clear communication with internal teams and external partners to promote seamless care transitions.

• Strengthen collaborative relationships across clinical departments, administrative teams, and community partners.

• Enhance coordination of patient care through improved processes, standards, and shared accountability.

Regulatory, Quality, and Compliance

• Establish, update, and oversee administrative policies, procedures, and regulatory activities.

• Ensure compliance with all applicable healthcare standards.
• Champion quality improvement and service excellence across all program areas.

Strategic and Fiscal Management

• Develop and manage the annual departmental budget and ensure responsible resource allocation.

• Lead service line planning, long-range strategy, and organizational positioning efforts.

• Design and implement business initiatives, cost-containment measures, and performance improvement strategies that support long-term sustainability.

Leadership, Development, and Culture

• Recruit, develop, and retain high-performing staff to support all continuum-of-care functions.

• Promote a culture of trust, collaboration, accountability, and operational ethics.

• Improve patient and client satisfaction through consistent service excellence and team engagement.

Qualifications

• 5 to 7 years of progressive leadership experience in a healthcare setting
• Strong background in care coordination, patient flow, clinical operations, or related service lines

• Bachelor’s degree in Nursing required; Master’s degree strongly preferred
• Active Illinois RN license required
• Proven ability to lead cross-functional teams, manage complex programs, and drive operational performance

Top Skills for Success

• Care coordination
• Patient flow management
• Healthcare operations
• Service line leadership
• Regulatory compliance
• Performance improvement
• Staff development
• Budget management
• Interdepartmental collaboration

Benefits

• Medical, Dental, and Vision coverage
• Life Insurance and Short-Term Disability
• 403(b) Retirement Plan
• Paid Time Off
• Opportunities for leadership growth in a mission-driven hospital environment