Behavioral Health Technician

This is a PRN position.

About Company

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We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

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This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

The Behavioral Health Technician plays a critical role in supporting the mental health and well-being of patients by providing direct care and assistance under the supervision of clinical staff.

This position focuses on implementing individualized treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and progress.

The technician is responsible for maintaining accurate and thorough clinical documentation to support continuity of care and compliance with regulatory standards. They collaborate closely with multidisciplinary teams to develop and execute discharge plans that facilitate successful patient transitions.

Ultimately, the role aims to enhance patient outcomes by delivering compassionate, evidence-based care in a structured and supportive environment.

Minimum Qualifications

• High school diploma or equivalent required; Associate degree in a related field preferred.
• Certification or training in behavioral health or mental health support.
• Experience in clinical documentation and patient care within a mental health or behavioral health setting.
• Demonstrated ability to manage crisis situations effectively and safely.
• Basic knowledge of mental health disorders, including Severe Emotional Disturbance (SED).

Preferred Qualifications

• Bachelor’s degree in psychology, social work, or a related behavioral health field.
• Previous experience working with pediatric or adolescent populations with SED.
• Training in advanced crisis intervention techniques and de-escalation strategies.
• Familiarity with electronic health record (EHR) systems and clinical data management.
• Certification in CPR and First Aid.

Responsibilities

• Conduct clinical assessments and monitor patient behavior to identify needs and progress.
• Provide direct patient care and support, including crisis intervention and management during acute episodes.
• Maintain detailed and accurate clinical documentation, including progress notes and incident reports.
• Assist in developing and implementing individualized discharge plans in coordination with clinical teams.
• Collaborate with mental health professionals to ensure adherence to treatment protocols and patient safety.
• Participate in team meetings and contribute observations to support treatment planning.
• Ensure compliance with all regulatory and organizational policies related to patient care and documentation.

Skills

The Behavioral Health Technician utilizes clinical documentation skills daily to ensure accurate recording of patient interactions and treatment progress, which supports effective communication among care teams.

Crisis management and intervention skills are essential for responding promptly and appropriately to behavioral emergencies, ensuring patient and staff safety. Clinical assessment abilities enable the technician to observe and report changes in patient status, contributing to tailored treatment plans.

Knowledge of mental health conditions, including Severe Emotional Disturbance (SED), informs compassionate and effective patient care. Additionally, skills in maintaining documentation and coordinating discharge plans facilitate smooth transitions and continuity of care for patients.