Loan Counselor

Planet Home Lending

2 days ago

Remote - NationwideFull TimeFinancial Counseling

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Planet Home Lending as a Loan Counselor in United States. Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.

Key Responsibilities

and Responsibilities Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies.

Assist mortgagors in bringing their loan current by contact through inbound/outbound calls, and established skip trace methods.

Set payment arrangements for total amount due, or establish a repayment plan pursuant to Agency/Investor Guidelines as well as Planet Home Lending policy.

Document and maintain on-line collection history detailing events to bring the loan current.

Requirements

solving skills Ability to work effectively in a demanding, team

oriented, and fast

Benefits & Compensation

401(k) with employer match.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join Planet Home Lending as a Loan Counselor.

Key Skills

CollectionMortgage collectionNegotiationSkip tracingData entryAnalytical skillsInterpersonal skillsListening skillsProblem-solvingVerbal communicationWritten communicationCall center operationsMicrosoft Windows

Finance & AccountingCustomer Service & SupportAdministrativevia Dayforce

Position Insights

Work-Life Balance Overview

This Loan Counselor position at Planet Home Lending includes the following lifestyle factors: no on-call duties, no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

Financial Counseling — Physician Career Context

This Financial Counseling position at Planet Home Lending is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in Remote - Nationwide.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Collection, Mortgage collection, Negotiation, Skip tracing, Data entry, Analytical skills, Interpersonal skills, Listening skills. Candidates with experience in these areas may be especially well-suited for this Financial Counseling role.

Core responsibilities: The Loan Counselor manages a delinquent loan collection program to minimize portfolio delinquency through inbound and outbound calls. They negotiate payment arrangements, document collection history, and refer unresolvable cases to the Mitigation Department.

Benefits package: Health Insurance, Dental Insurance, Vision Insurance, Short-term Disability, Long-term Disability, Basic Life Insurance, 401k, 11 Paid Holidays. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Financial Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.