Homeowners Assistance Counselor

About the Role

Join Fifth Third Bank as a Homeowners Assistance Counselor – Default Counseling in United States. Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step?

Key Responsibilities

• AND RESPONSIBILITIES: Pursues communication with defaulted customers utilizing manual dialing to offer potential workout alternatives - Contacts delinquent customers to obtain payment commitments.

• Makes collection/demand calls with an account load defined by applicable capacity model.

• Review, negotiate and recommend action on requests for proposed foreclosure or repossession alternatives within the timeframes established by management.

Requirements

• Skip tracing accounts for possible leads to find customers information to contact them.

• Quoting reinstatement amounts, payoffs, and setting up repayment plans within the system.

• Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention.

• Ensures that all requested documentation has been requested and received from the customer.

Benefits & Compensation

• being. You can learn more about those programs on our 53. com Careers page at: https://www.53. com/content/fifth

• third/en/careers/benefits. html or by consulting with your talent acquisition partner. LOCATION

Work Schedule

• Full-Time position.

• No explicit call, weekend, or night shift information provided.

Apply to join Fifth Third Bank as a Homeowners Assistance Counselor – Default Counseling.