Counselor** Hospice Home Team

The VNA of the Treasure Coast provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services.

Together, we provide the highest quality patient care.

Come be a part of the VNA team! We are a mission-minded non-profit organization that has been committed to making a difference in the community we serve since 1975!

• The VNA offers its associates a competitive array of benefits and perks such as:
• Competitive pay
• Up to 18 paid days off accrued in first year, 6 observed holidays
• Competitive rates and plans for health, dental, and vision insurance
• Employer paid term life insurance
• 403b retirement plan with company match after one year
• Complimentary access to VNA Mobile Health Clinic
• Tuition reimbursement after one year of service
• Free CEU credits
• Immediate Access to Employee Assistance Plan (EAP)
• Several local and national discounts
• Visiting Nurse Association of the Treasure Coast Job Description
• Job Title: Counselor – Field or Hospice House

Division / Dept: Hospice/ Social Services Reports To: Manager Social Services FLSA Status: Hourly or Salary (pending work location & degree) Approved By/Date: Vice President Human Resources; 9/2017

Job Summary

Provide skilled medical social services to the patients, wherever they are receiving hospice services and with their family as additional support. Demonstrate professional, courteous manner that leaves patients/customers feeling heard, understood, respected, helped, and above all appreciated.

Perform duties under a dual reporting relationship to the Manager of Social Services, for alignment with department goals, and supervision and feedback on overall services provided, and the Hospice House Manager and/or designee, such as the Hospice House Charge Nurse on daily services needed. Demonstrate and integrate the core values of the VNA in the performance of duties.

Essential Job Duties/Responsibilities

The individual must be able to perform the essential job duties and responsibilities to be effective. Other duties may be assigned as needed.

• 1. Identify and advocate for patient/family wishes at end of life
• 2. Demonstrate professional, courteous manner that leaves patients/customers feeling heard, understood, respected, helped, and above all appreciated
• 3. Complete initial assessment and provides ongoing support and intervention to patients and families
• 4. Develop individual plan of care as required
• 5. Participate in rounds at Hospice House as frequently as needed; initiate counseling with patient and family to support
• 6. Provide crisis intervention as needed
• 7. Identify need for and initiate community referrals for patient and family
• 8. Actively participate in identifying and assisting with an appropriate discharge plan for each patient
• 9. Serve as contact person for volunteers to facilitate assignment and identification of areas of patient/family/staff need; Liaison to Volunteer Department
• 10. Schedule, coordinate and document interdisciplinary case conferences
• 11. Schedule calendar of visits
• 12. Complete electronic documentation in accordance with policy

13. Attend in-services programs and routine interdisciplinary meetings as a member of the Hospice Team, providing counseling input as needed

14. Periodic joint review with agency administration for social worker interventions at VNA and assist in planning new goals and objectives

• 15. Participate in QA activities
• 16. Participate in volunteer, staff, community education, speaking engagements and community health projects
• 17. Comply with regulatory, VNA policies and safety standards for all work locations
• Initials: Associate _/ Manager _

Counselor Addendum

• 1. If associate has MS degree, may be asked to test clinical competencies of BS associate to comply with agency professional development expectations
• 2. If associate has a LCSW degree, may be asked to perform supervisory duties as needed

Skills/Abilities

• Customer service
• Communication – oral, verbal and auditory
• Adaptability, flexibility
• Initiative
• Problem solving
• Formal presentation to diverse audiences
• Financial understanding
• Microsoft Office Suite – Word, Excel, Outlook; PowerPoint a plus

Qualifications

BS minimum; MS preferred; LCSW a plus; Minimum 1 year social service experience within healthcare or medical field

Physical Requirements and Work Environment

To perform the essential duties, the individual must be able to:

Regularly speak, listen; stand walk, use hands to finger motion to handle and/or feel objects, tools, or control. Reach, bend, and stoop. Vision abilities include close vision and the ability to adjust focus.

Occasional: sit, climb, and carry objects up to 20 lbs.

The work environment characteristics described are representative of those encountered while performing the essential functions of this job. Majority of work is in a hospital like office environment and/or office environment with noise ranging from quiet to moderate. Occasional work can be outside and outside weather conditions vary from moderate to loud. Occasional local travel

Associate Statement of Understanding

I have read and understand the job description for my position. I am able to perform all the essential functions of this position.

As an associate, I will strive to uphold the mission and vision of the organization. I understand that I am required to adhere to the VNA core values in all interactions with customers, stake holders and fellow associates.

Associate Signature: _____ Date: ____

*This position requires screening through the Care Provider Background Screening Clearinghouse. For more information, please visit info.flclearinghouse.com

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending accounts
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance