A31 Patient Representative - Behavioral Health - Shirley, NY - 1199 Union

Sun River Health provides the highest quality of comprehensive primary,
preventative and behavioral health services to all who see it, regardless of
insurance status and ability to pay, especially for the underserved and
vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center
serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan,
Columbia and Westchester County. Sun River Health is currently seeking a
full-time Patient Representative/Front Desk Receptionist to join our team in our
Shirley, NY site.

Position Summary

A Patient Representative/Front Desk Receptionist is responsible for providing
patient centered care and facilitating patient access to services in a pleasant,
knowledgeable efficient manner, communicating with a diverse population using
well-developed interpersonal skills. This staff member will be responsible for
all aspects of the registration and appointment process for patients. The staff
member plays an integral role in the medical care team as the access point for
patients to receive care. She/he will perform job duties in compliance with
systems and job specific standards.

Job Type: Full-Time

Pay Range: $20.00 - $23.13 per hour

Sign-On Bonus: $1,500 Sign-On Bonus for Eligible External Applicants – Terms and
Conditions Apply.

Essential Duties and Responsibilities

* Assist with daily reception activities and ensure that all processes needed
for patient services are initiated.
* Communicates effectively with team members and patients all aspects of
service.
* Responsible for telephone and mail contact with patients.
* Responsible for the scheduling of appointments, fee collection, explanation
of services and charges for patient services.
* Distributes materials to patients, including the patient satisfaction cards,
patient rights and other appropriate materials.
* Verifies all insurance and sets fees based on the sliding scale fee.

The above is intended to describe the essential job functions, the general
supplemental functions and the essential requirements for the performance of the
job. It is not to be construed as an exhaustive statement of all the job

functions

Essential Job Qualifications

* Minimum Education: High School Diploma/GED
* Minimum Work-Related Experience: 2 - 4 years

About Sun River Health

Sun River Health has a rich history of providing quality, affordable health care
to communities in need. Founded in the early 1970s by four African American
women in Peekskill, New York, the organization was established to address the
lack of accessible health services in their community. With the help of a small
federal grant, the first Sun River Health site opened its doors in 1975. Over
the years, Sun River Health has grown into a comprehensive Federally Qualified
Health Center (FQHC) system with over 50 locations, serving more than 250,000
patients across the Hudson Valley, New York City and Long Island. Our
exceptional primary care practitioners, specialists and support staff are
dedicated to delivering high-quality care to all individuals, regardless of
their ability to pay. In December 2018, Sun River Health expanded its reach by
merging with Brightpoint Health, an FQHC network offering integrated medical,
behavioral and social support services in New York City. This merger allowed us
to enhance our services and continue our mission under the unified name of Sun
River Health.

Our Culture

At Sun River Health, we believe in fostering a culture of wellness, inclusivity
and recognition. Our Workforce Wellness Program promotes staff wellness through
ongoing challenges and activities, encouraging participation and rewarding
engagement. We celebrate our staff's dedication and person-centered spirit
through the Planetree Recognition Awards, which honor innovation, leadership and
community spirit. We are committed to creating a supportive and collaborative
work environment where all team members can thrive. Our values of respect,
integrity and excellence guide our interactions with patients and colleagues
alike, ensuring that everyone receives the care and support they deserve.

Professional Development, Education and Loan Assistance Benefit Programs 

* Sun River Health is committed in fostering continued growth, education, and
professional advancement across its organization. Through a range of
development opportunities and loan repayment programs employees are supported
at every stage of their careers.
* Eligible employees may have the opportunity to participate in federal and
state loan repayment or loan forgiveness programs, including those
administered by the Health Resources and Services Administration (HRSA) and
the National Health Service Corps (NHSC) with support provided throughout the
application process.
* In addition, Sun River Health offers a Tuition Reimbursement Program for
eligible employees that supports job-related coursework completed through
accredited institutions, helping employees continue building their skills and
advancing their careers. 

Why Join Sun River Health?

* Mission-Driven Work: Be part of a proud network of care that offers
high-quality health and social support services to communities in need.
* Professional Growth: We provide opportunities for career advancement and
professional development.
* Supportive Environment: Our culture promotes wellness, inclusivity, and
recognition, ensuring a supportive and collaborative work environment.
* Community Impact: Make a difference in the lives of individuals and families
by providing quality, affordable health care.

Join us at Sun River Health and be part of an award-winning network of care that
has been serving our communities since 1975. We are always looking for skilled
and dedicated professionals to join our team and help us continue our mission of
providing quality health care to all.

Responsibilities

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary
and preventive health care and to improve the health status of our community,
especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified
individuals without regard to race, creed, color, religion, national origin,
age, sex, marital status, sexual preference, or non-disqualifying physical or
mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to
perform the essential job functions either unaided or with reasonable
accommodation. The organization shall determine reasonable accommodation on a
case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and
competencies considered necessary to perform the essential functions of the job
and should not be considered as a detailed description of all the work
requirements of the position. Sun River Health may change the specific job
duties with or without prior notice based on the needs of the organization.