Centralized Insurance Counselor II ROPS (remote)

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DAVITA
12 days ago
Denver, Colorado — Remote$20.50 - $28.00 per hourFull TimeHealthcare AdministrationinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join DAVITA as a Centralized Insurance Counselor II ROPS (remote) in United States.

Key Responsibilities

  • & RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.
  • The scope of the Centralized Float Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured or underinsured.
  • Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants, etc.

Requirements

  • a passion for customer service and the ability to build trust and rapport with patients and teammates.
  • Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance.

Benefits & Compensation

  • Salary: $20.50 - $28/hr
  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

Apply to join DAVITA as a Centralized Insurance Counselor II ROPS (remote).

Key Skills

Insurance EducationPatient CenteredTelephonic SupportComplianceFinancial Risk AlleviationInsurance Coverage AssistanceCustomer ServiceMotivational InterviewingHealth Insurance Benefits KnowledgeFinancial Assistance ProgramsWork Leave OptionsInsurance AssessmentLiaisonRelationship BuildingReportingProcess Improvement
HealthcareCustomer Service & SupportSocial Servicesvia Phenompeople
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About DAVITA

Hospitals and Health Care
Denver, CO
0-2

Benefits & Perks

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for family: Family resources, EAP counseling, Headspace access, backup child and elder care, maternity/paternity leave
Professional development programs
Diversity & Belonging initiatives
6.0

Burnout Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

12d ago