Access Counselor- Davenport, Iowa

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Sign on bonus available!

• $8,000 for non-license (tCADC/CADC) Right click to learn more about the Iowa tCADC/CADC iowabc.org
• $10,000 for 1st or 2nd level license

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: Provide client assessment and case management services, and support the admission process as needed. Participate as a team member in the delivery of addictions treatment services to clients and their families and facilitate the issues of recovery into their daily living situations. Provide program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications/Basic Job Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or commensurate experience and training preferred
• Associate's degree in Psychology, Social Work, Addiction Studies or other related field required AND a tCADC/CADC
• Minimum tCADC/CADC, LBSW, LMSW, tLMHC/LMHC within 90 days of hire or other state or national licensure that supersedes the tCADC or obtain tCADC within 90 days of hire
• Excellent written and oral communication skills
• Computer proficiency required
• Familiarity with electronic health record systems strongly preferred
• Ability to accurately complete required documentation within prescribed time frames
• Demonstrated clinical competency in assessments and admissions
• Skilled in conducting individual, family, and group counseling
• Ability to present and coordinate lectures for clients, parents, staff, or community resources
• Self-starter with ability to work independently.
• Ability to work within a team.
• Belief in the mission and vision of Rosecrance.

Essential Responsibilities

Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.

2. Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs.

3. Schedule and conduct assessment interviews with potential clients and their significant others.

4. Formulate initial diagnostic impression and appropriate recommendations for level of care placement.

5. Provide case management and counseling services to assigned clients.

6. Utilize intervention skills as required to place the client in the appropriate level of treatment services.

7. Maintain knowledge of community, school and recovery resources in order to make appropriate interagency referrals as required.

8. Provide networking, linkage and follow-up with referral sources.

9. Maintain communications with all staff (e. g. assessments, admissions).

10. Meet with all individuals being admitted to inpatient treatment and provide warm hand-off to admissions clinician whenever possible.

11. Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate

12. Confirm that client has medications and appropriate medical records needed for admission.

13. Conduct pre-certification call for insurance if needed.

14. Notify appropriate staff of client status during admissions process.

15. Ensure that client health records are maintained consistent rules and regulations.

16. Assume on-call responsibilities as scheduled or when necessary.

17. Serve as a member of the treatment team and participate in all team meetings and activities.

Job Type: Full-time (40 hours per week)

Schedule: * 8 hour shifts

• Hours: Monday-Friday, 8:30AM-5:30PM

Work Location: Rosecrance New Life – Davenport, IA

Work Mode: On-Site

Compensation & Rewards

• Starting Pay: Based on education, experience and credentials
• Starting rate for Bachelors - $24.44/hour
• Starting rate for Masters - $27.77/hour

Incentives

• Certification- tCADC/CADC/IADC- $1,500 annually
• Clinical License- LMSW, LISW, tLMHC, LMHC, LMFT- $1,800-$5,00 annually

• Our Benefits:

Rosecrance values its employees and offers a comprehensive benefits package for

you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?

Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.