Patient Care Coordinator - CH Internal Medicine - Full Time - Days

Concord Hospital Health System

8 days ago

New HampshireFull TimeHealthcare Administration

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Job Description

About the Role

Join Concord Hospital Health System as a Patient Care Coordinator – M-F Days in United States.

Key Responsibilities

Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Education High School degree or General Educational Development equivalency required; must pass annual registration competency exam.

Demonstrated customer service ability to interact with the public, staff and patients.

Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT.

The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join Concord Hospital Health System as a Patient Care Coordinator – M-F Days.

Key Skills

Patient registrationReferral coordinationPhone managementCustomer serviceElectronic medical recordsMedical terminologyInsurance verificationBillingCodingCharge captureAppointment schedulingData managementPatient intakeComplianceCredentialing

HealthcareAdministrativeCustomer Service & Supportvia Workday

Position Insights

Healthcare Administration — healthcare professional Career Context

This Healthcare Administration position at Concord Hospital Health System is open to healthcare professional candidates.

Location & Logistics

This position is based in New Hampshire.

New Hampshire has no state income tax, which can significantly increase take-home pay compared to high-tax states. For a healthcare professional earning $300k, the absence of state income tax can represent $15k–$30k or more in annual savings.

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient registration, Referral coordination, Phone management, Customer service, Electronic medical records, Medical terminology, Insurance verification, Billing. Candidates with experience in these areas may be especially well-suited for this Healthcare Administration role.

Core responsibilities: The Patient Care Coordinator serves as the primary access point for patients, managing registration, referrals, and appointment scheduling. They are responsible for maintaining accurate medical records and facilitating efficient communication between patients and clinical staff.

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