Inbound/Outbound Queue Associate - Behavioral Health

1 day ago
Remote - Nationwide$17 - $31.30/hrFull TimeBehavioral Health
✓ No Call✓ No Weekends✓ No Nights

Job Description

About the Role

Join CVS Health as a Queue Associate – Remote, M-F in United States.

Key Responsibilities

  • coordinate service delivery including attention to customers, sensitivity to issues, proactive identification a.

Requirements

  • medical research including eligibility verification, COB, and

Benefits & Compensation

  • Salary: $17 - $31.30/hr

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.
  • No weekends required.
  • Day shift only - no nights.

This position offers day shifts only. Work with CVS Health in United States.

Key Skills

Customer serviceCall center operationsMedical terminologyCare managementData entryDocumentationEligibility verificationBenefits verificationCommunication skillsOrganizational skillsMicrosoft ExcelMicrosoft WordComputer literacyProblem resolutionMulti-disciplinary team collaboration
HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Inbound/Outbound Queue Associate - Behavioral Health at CVS Health a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all Behavioral Health physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, no night shifts, remote work flexibility.

Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.

Behavioral Health — Physician Career Context

This Behavioral Health position at CVS Health is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Remote physician positions in Behavioral Health have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

This position also offers production-based compensation: $31000 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time
  • No night shifts — a daytime-only schedule
  • Fully remote — work from anywhere with an active license
  • Transparent compensation ($31k–$31k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer service, Call center operations, Medical terminology, Care management, Data entry, Documentation, Eligibility verification, Benefits verification. Candidates with experience in these areas may be especially well-suited for this Behavioral Health role.

Core responsibilities: The associate performs intake of calls from members or providers regarding services via telephone, fax, or EDI. They also screen requests for medical services and perform non-medical research including eligibility and benefits verification.

Benefits package: Health Insurance, Dental, Vision, PTO, Retirement Savings, Wellness Programs. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Behavioral Health physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

CVS Health logo

About CVS Health

Hospitals and Health Care
Woonsocket, RI
0-2

Benefits & Perks

Health Insurance
Dental
Vision
PTO
Retirement Savings
Wellness Programs
7.5

Work-Life Balance Score

Top 25%

Protective Factors (4)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

No nights (Independent predictor ↓ burnout)

Interpretation: Position demonstrates all major evidence-based lifestyle protective factors.

Job Details

Employment Type

Full-time

Posted

yesterday

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