Behavioral Health Contact Center Care Advocate

About the Role

Join rockITdata as a Behavioral Health Contact Center Care Advocate – Remote in United States.

Key Responsibilities

• Serve as front line support for referrals, inbound/outbound engagement, intakes, PHRC support, coach scheduling, and case documentation.

• Execute contact center procedures for case tracking, routing, escalation, and warm handoffs to coaches or escalations.

Requirements

• Our Guiding Principles define our culture.

• They’re who we are, how we work, and what inspires us to be the best.

• We empower our people to be themselves and encourage an entrepreneurial way of thinking.

Work Schedule

• Full-Time position.

• Remote position - work from anywhere.

Apply to join rockITdata as a Behavioral Health Contact Center Care Advocate – Remote.