Pays $25.4-$34.47/hr — Counselor market median is ~$74k (12 jobs)
Alternate Response Team Crisis Counselor
About the Role
Co-respond with police. $52k-$71k. Pension. Great benefits. Help people in crisis. Flexible schedule. Make your community safer.
Join City of High Point as a Alternate Response Team Crisis Counselor in High Point, North Carolina.
Key Responsibilities
- Determine the type of response needed including field-based crisis intervention, phone counseling, information, follow-up, and/or referral.
- Engage with clients to develop rapport and gain cooperation for the completion of assessments.
- Conduct clinical assessments to determine the appropriate safety plan and level of service referral interventions needed by collecting information from clients, providers, supports, and advocates.
- Provide evidence based therapeutic interventions as indicated on the assessment (clinical or non-clinical).
Requirements
- Bachelor’s degree in human service-related fields with a minimum of 5 years’ experience.
- Comprehensive knowledge of federal, state, and local laws, ordinances, standards, and regulations.
- Substantial knowledge regarding motivational interviewing and engagement techniques.
- Comprehensive knowledge of DSM (Diagnostic and Statistical Manual of Mental Health Disorders).
Benefits & Compensation
- Salary: $52K - $72K
- Pension plan offered.
Work Schedule
- Full-Time position.
- Call responsibilities required.
Work with City of High Point in High Point, North Carolina.
Licensure & Certifications
Requires a Master's degree in a mental health field or a Bachelor's degree with at least 5 years of experience. Candidates must have comprehensive knowledge of crisis intervention, DSM, and trauma-informed care, along with a valid driver's license.
Qualifications
- Education
- Master's degree (postgraduate degree)
- Experience
- 5+ years of experience
Key Skills
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Alternate Response Team Crisis Counselor at City of High Point a 6.3 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Crisis Counseling counselor listings evaluated on our platform.
This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.
Crisis Counseling — Counselor Career Context
Of the 50 active Crisis Counseling listings this role was benchmarked against, 38% are remote, 8% have no call, 54% require no weekends.
North Carolina's cost-of-living index is 95.0 (US average = 100), so the posted ~$62k midpoint carries the purchasing power of roughly $65k in an average-cost state — North Carolina ranks #5 of 50 for clinician purchasing power. 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Position Insights
AI ANALYSISThis role scores 6.3/10 on work-life balance for Counselor roles.
Career trajectory: This position offers advancement within 2-3 years. The compensation analysis shows this employer pays...
Benefits analysis: Compared to 12 similar roles, this listing's benefits package ranks...
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