Patient Support Assistant - Behavioral Health - Evanston Hospital

Key Responsibilities

The Patient Support Assistant manages front desk and waiting area communications to facilitate patient visits and support the clinical team. Responsibilities include answering incoming calls, scheduling and registering patients via Epic, and obtaining necessary prior authorizations.

Requirements

A high school diploma or equivalent work experience is required for this role. Candidates should have 1-2 years of administrative or customer service experience, with preference given to those familiar with Epic software.

Qualifications

Education

High school

Key Skills