Patient Services Representative (PSR) - Doctor's Family Medicine

1 day ago
United StatesFull TimeFamily Medicine
✓ No Call✓ No Weekends

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Job Description

About the Role

Join Bon Secours Mercy Health as a Patient Services Representative (PSR) - Doctor's Family Medicine in United States.

Key Responsibilities

  • up services and record referrals on tracking tool (referral/consults). Responsible for and/or assist in obtaining proper authorizations and pre

Requirements

  • being – personally and professionally. Our

Benefits & Compensation

  • in electronic health record, per protocol Refers patients to financial counselors when additional financial counseling or payment arrangements are needed.
  • Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
  • Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
  • Education: High School Diploma or GED (required) Licensure/Certification: None Experience: Prior experience in patient registration/healthcare (preferred) Bon Secours is an.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Bon Secours Mercy Health as a Patient Services Representative (PSR) - Doctor's Family Medicine.

Key Skills

Patient RegistrationInsurance VerificationAppointment SchedulingCustomer ServiceMedical Records ManagementPayment CollectionReferral CoordinationElectronic Health RecordsCommunication SkillsProblem SolvingCharge EntryPatient Demographics
HealthcareAdministrativeCustomer Service & Supportvia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Representative (PSR) - Doctor's Family Medicine at Bon Secours Mercy Health a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Family Medicine — Physician Career Context

This Family Medicine position at Bon Secours Mercy Health is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient Registration, Insurance Verification, Appointment Scheduling, Customer Service, Medical Records Management, Payment Collection, Referral Coordination, Electronic Health Records. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Representative manages the front-end patient experience, including registration, insurance verification, and appointment scheduling. They are also responsible for collecting payments, managing medical records, and coordinating referrals between patients and providers.

Benefits package: Competitive Pay, Incentives, Referral Bonuses, 403(b) With Employer Contributions, Medical Insurance, Dental Insurance, Vision Insurance, Prescription Coverage. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Bon Secours Mercy Health logo

About Bon Secours Mercy Health

Hospitals and Health Care
Cincinnati, Ohio
0-2

Benefits & Perks

Competitive Pay
Incentives
Referral Bonuses
403(b) With Employer Contributions
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Coverage
6.0

Work-Life Balance Score

Top 50%

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

yesterday

high LeverageShortage

Family Medicine shortage = strong negotiating position