Telephonic Triage Nur

About the Role

Telephonic Triage Nur at Gentiva in Anywhere. Lifestyle: remote, flexible schedule. Benefits: 401k, health benefits, PTO.

Work-Life Balance Factors

Remote/telehealth

Key Responsibilities

• Provide education, emotional support, and continuity of care
• Participate in Quality Assessment and Performance Improvement programs
• Maintain professional and compassionate communication with all stakeholders
• Provide triage coverage for multi-state/multi-agency network
• Strong patient assessment and communication skills
• Strong documentation and time management capabilities

Requirements

• Current Registered Nurse (RN) license in a NLC Compact State
• Three (3) years of clinical nursing experience
• Bachelor’s degree in nursing (BSN) preferred
• Prior experience in telephone triage strongly preferred
• Sensitivity to diverse backgrounds and experiences

Benefits & Compensation

• Prioritize urgent needs and assess callers’ symptoms to guide care decisions
• Collaborate with the interdisciplinary team to manage symptoms and avoid crises
• At least two (2) years of experience in hospice, oncology, long-term care, or home health
• Current CPR certification, valid driver’s license, and automobile insurance
• Ability to navigate multiple computer screens (dual monitors + laptop)
• Medical, Dental, Vision Insurance

Work Schedule

• The shift is:
• Receive and respond to calls for assigned hospice service areas
• Assign on-call staff or provide treatment guidance per Plan of Care
• Document all calls accurately in electronic medical record systems
• Comfortable wearing a headset up to 12 hours
• Benefits for All Associates (Full-Time, Part-Time & Per Diem):