Member Care Advocate – Remote I

Included Health logo
Included Health
1 month ago
Anywhere — Remote$1 an hourFull TimeEmergency MedicineinNot on LinkedIn
✓ No Weekends

Job Description

Work fully remote as a Member Care Advocate at Included Health, providing chat-based support to members navigating healthcare. This role pays $21 per hour and requires strong written communication skills and customer service experience.

## Benefits include 401(k), comprehensive medical/dental/vision insurance, PTO, paid parental leave, family building support, and work-from-home reimbursements. Manage multiple chat interactions, advocate for members, and help improve their healthcare experience. Join a mission-driven team dedicated to making healthcare easier and more accessible. Flexible scheduling and growth opportunities available. Apply today.

Benefits & Perks

Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage
Disability insurance
Paid Time Off (PTO) and Discretionary Time Off (DTO)
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave with fertility coverage and $25,000 for surrogacy/adoption
Work-From-Home reimbursement
7.7

Burnout Score

Top 25%

Protective Factors (2)

Remote work (RR 0.57; 14-23% ↓ burnout)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

1mo ago