Certified Application Counselor (U) M-F 8:30AM-5PM

BMC Software

2 days ago

United States$52.5K - $64KFull TimeFinancial Counseling

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Job Description

About the Role

Join BMC Software as a Certified Application Counselor – M-F 8:30AM-5PM in United States.

Key Responsibilities

/ DUTIES: Demonstrates respectful personal conduct and utilizes AIDET when engaging patients and visitors.

Completes MassHealth’s curriculum for Certified Application Counselor and renews certification annually.

Provides information about the full range of medical and dental insurance programs available through the Health Insurance Exchange (HIX).

Interviews patients, in a language and manner best understood, to determine eligibility and communicate enrollment options and plan.

Requirements

-; and for updating patient demographic information, opening financial trackers, and documenting all efforts made to assist patients in applying for insurance coverage.

Completes MassHealth’s curriculum for Certified Application Counselor and renews certification annually.

Benefits & Compensation

Salary: $52.5K - $64K

401(k) with employer match.

Work Schedule

Full-Time position.

Day shift only - no nights.

This position offers day shifts only. Work with BMC Software in United States.

Key Skills

Customer serviceFinancial counselingHealth insurance enrollmentMassHealth eligibilityEpic softwareCommunication skillsInterpersonal skillsRecord keepingCritical thinkingProblem solvingData entryPatient advocacyBilling and collectionCultural sensitivityOrganizational skills

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Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Certified Application Counselor (U) M-F 8:30AM-5PM at BMC Software a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Financial Counseling physician listings evaluated on our platform.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Financial Counseling — Physician Career Context

This Financial Counseling position at BMC Software is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in United States.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer service, Financial counseling, Health insurance enrollment, MassHealth eligibility, Epic software, Communication skills, Interpersonal skills, Record keeping. Candidates with experience in these areas may be especially well-suited for this Financial Counseling role.

Core responsibilities: The Certified Application Counselor assists vulnerable patients in accessing healthcare coverage by screening for eligibility and managing enrollment applications for programs like MassHealth. They also handle billing inquiries, maintain patient records in Epic, and ensure compliance with financial ...

Benefits package: Health Insurance, Dental, Vision, 403(b) Savings Matches, Flexible Spending Accounts, Paid Time Off, Career Advancement Opportunities. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Financial Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.