Behavioral Health Contact Center Coach

2 days ago
United States — RemoteFull TimeClinical Psychology
✓ No Call✓ No Weekends

Clinical Psychology pays $280k median — is this one competitive?

Compare this offer against Clinical Psychology physician salaries and know exactly what to ask for.

See Target

Job Description

About the Role

Join rockITdata as a Behavioral Health Contact Center Coach – Remote in United States.

Key Responsibilities

  • Deliver personalized, evidence-based coaching via phone, video, text or email to address full range of service member needs, including acute stress or disengagement risk.
  • Use structured documentation aligned with program objectives and performance.

Requirements

  • Coordinate warm handoffs with Contact Center Specialists and activate escalation protocols for safety concerns.
  • Our Guiding Principles define our culture.
  • They’re who we are, how we work, and what inspires us to be the best.

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

Apply to join rockITdata as a Behavioral Health Contact Center Coach – Remote.

Key Skills

Evidence-Based CoachingClinical TriageCare ManagementMotivational InterviewingCrisis CounselingMental Health CounselingCase DocumentationEscalation Protocols
HealthcareSocial ServicesGovernment & Public SectorCustomer Service & Supportvia Jazzhr

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Behavioral Health Contact Center Coach at rock ITdata a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all Clinical Psychology physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.

Clinical Psychology — Physician Career Context

This Clinical Psychology position at rock ITdata is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Clinical Psychology professionals earn a median annual salary of approximately $95k, with the typical range spanning $70k to $140k depending on experience, location, and practice setting.

Remote physician positions in Clinical Psychology have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time
  • Fully remote — work from anywhere with an active license

Skills, Responsibilities & Benefits

Key skills and qualifications: Evidence-Based Coaching, Clinical Triage, Care Management, Motivational Interviewing, Crisis Counseling, Mental Health Counseling, Case Documentation, Escalation Protocols. Candidates with experience in these areas may be especially well-suited for this Clinical Psychology role.

Core responsibilities: Provide personalized, evidence-based mental health coaching to service members, veterans, and retirees via various communication channels. Coordinate care transitions and activate safety protocols for high-risk individuals.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Clinical Psychology physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

rock ITdata logo

About rock ITdata

Business Consulting and Services
Raleigh, NC
2-5
7.5

Work-Life Balance Score

Top 25%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

2d ago