Patient Representative Behavioral Health Miami Beach

Mount Sinai Medical Center

Today

Miami Beach, FloridaFull TimeBehavioral Health

Apply

Job Description

About the Role

Join Mount Sinai Medical Center as a Patient Representative – Behavioral Health in United States. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community.

Key Responsibilities

Answers telephone promptly; preferably by the third ring.

Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.

Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.

Hold times are to be kept to a.

Requirements

5 years experience in a healthcare setting preferred

Benefits & Compensation

being of our employees and are committed to offering comprehensive benefits that fit their personal needs: Health benefits Life insurance Long

term disability coverage Healthcare spending accounts Retirement plan Paid time off Pet Insurance Tuition reimbursement Employee assistance program Wellness program On

bed hospital on Biscayne Bay at the gateway to Miami Beach. We’re the largest, independent, not

profit hospital in South Florida, and we’re the only hospital Healthgrades recognized for four years running as one of the top 5% in the nation. Clearly, clinical excellence is at our core.

Work Schedule

Fixed schedule.

No explicit call, weekend, or night shift information provided.

Apply to join Mount Sinai Medical Center as a Patient Representative – Behavioral Health.

Key Skills

Customer serviceTelephone etiquetteData entryInsurance verificationAppointment schedulingPatient registrationMedical records managementFront desk operationsCommunication skillsAttention to detailAdministrative support

HealthcareAdministrativeCustomer Service & Supportvia Workday

Position Insights

Behavioral Health — Physician Career Context

This Behavioral Health position at Mount Sinai Medical Center is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in Miami Beach, Florida.

Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states. For a physician earning $300k, the absence of state income tax can represent $15k–$30k or more in annual savings.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer service, Telephone etiquette, Data entry, Insurance verification, Appointment scheduling, Patient registration, Medical records management, Front desk operations. Candidates with experience in these areas may be especially well-suited for this Behavioral Health role.

Core responsibilities: The patient representative is responsible for managing front desk operations, including answering phones, scheduling appointments, and verifying patient insurance information. They also handle administrative tasks such as processing patient records, managing mail, and preparing daily billing batches...

Benefits package: Health benefits, Life insurance, Long-term disability coverage, Healthcare spending accounts, Retirement plan, Paid time off, Pet Insurance, Tuition reimbursement. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Behavioral Health physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.