Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote)
Job Description
About the Role
Join Evernorth Behavioral Health as a Provider Relations & Claims Advocate – Remote, M-F Schedule in United States. The job profile for this position is Case Management Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career?
Key Responsibilities
- Answer inbound calls from members and providers regarding claims, contracting, and provider relations.
- Work in a structured call queue environment, handling a high volume of calls daily.
- Make outbound calls as needed for issue resolution or follow-up.
- Use multiple applications during calls to research and resolve inquiries.
Requirements
- of 18 days of paid time off per year and paid holidays.
- For more details on our employee.
Benefits & Compensation
- Salary: $24 - $37/hr
- 18 days PTO.
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Remote position - work from anywhere.
- Day shift only - no nights.
This position offers day shifts only. Work with Evernorth Behavioral Health in United States.
Key Skills

Benefits & Perks
Work-Life Balance Score
Protective Factors (4)
Remote work (RR 0.57; 14-23% ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
No nights (Independent predictor ↓ burnout)
Interpretation: Position demonstrates all major evidence-based lifestyle protective factors.
Job Details
Employment Type
Full-time
Posted
3d ago
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