Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote)

3 days ago
Remote - Nationwide$37/hrFull TimeHealthcare Administration
✓ No Call✓ No Weekends✓ No Nights

Job Description

About the Role

Join Evernorth Behavioral Health as a Provider Relations & Claims Advocate – Remote, M-F Schedule in United States. The job profile for this position is Case Management Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career?

Key Responsibilities

  • Answer inbound calls from members and providers regarding claims, contracting, and provider relations.
  • Work in a structured call queue environment, handling a high volume of calls daily.
  • Make outbound calls as needed for issue resolution or follow-up.
  • Use multiple applications during calls to research and resolve inquiries.

Requirements

  • of 18 days of paid time off per year and paid holidays.
  • For more details on our employee.

Benefits & Compensation

  • Salary: $24 - $37/hr
  • 18 days PTO.
  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.
  • Day shift only - no nights.

This position offers day shifts only. Work with Evernorth Behavioral Health in United States.

Key Skills

Customer ServiceMultitaskingTechnical ProficiencyIndependent Problem-SolvingInterpersonal SkillsCommunication SkillsListening SkillsOrganizational AbilitiesTechnical AptitudeTime ManagementTyping SkillsPC SkillsCall Queue ManagementIssue Resolution
Customer Service & SupportHealthcareAdministrativevia Phenompeople
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About Department of Defense

Hospitals and Health Care
Bloomfield, Connecticut
2-5

Benefits & Perks

Health Insurance
Dental Insurance
Vision Insurance
Well-being and Behavioral Health Programs
401k
Company Paid Life Insurance
Tuition Reimbursement
Minimum 18 days PTO
7.5

Work-Life Balance Score

Top 25%

Protective Factors (4)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

No nights (Independent predictor ↓ burnout)

Interpretation: Position demonstrates all major evidence-based lifestyle protective factors.

Job Details

Employment Type

Full-time

Posted

3d ago