Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote)

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Department of Defense
13 days ago
Remote - Nationwidehourly rate of 24 - 37 USD / hourlyFull TimeBehavioral HealthinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join Evernorth Behavioral Health as a Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote) in United States. The job profile for this position is Case Management Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career?

Key Responsibilities

  • discharge after care follow up for our customers for outpatient levels of care. Outreach customers to advise of appointment availability, in
  • network provider listings, insurance

Requirements

  • task, and organize workload independently. Preferred competency in using a variety of platforms including: CAMS/DG, TruCare, PRT in CCV or the ability to develop these skills very quickly. Systems
  • savvy with ability to retain and implement complex procedural workflows. Ability to work both independently and collaboratively as a team member. Demonstration of creativity and self
  • initiative, with ability to work with some autonomy. Strong passion for speaking to and assisting customers to improve their health, well

Benefits & Compensation

  • Salary: hourly rate of 24 - 37 USD / hourly
  • Signing bonus: $1.
  • 18 days PTO.
  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

This position offers a signing bonus. Work with Evernorth Behavioral Health in United States.

Key Skills

Case ManagementBehavioral CoachingClinical ProgramsTelephonic EducationSupportResourcesEnrollmentAfter Care Follow UpOutreachProvider ListingsInsurance BenefitsCustomer ServiceCollaborationOutlook ManagementProblem SolvingPrioritization
HealthcareCustomer Service & SupportSocial Servicesvia Phenompeople
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About Department of Defense

Hospitals and Health Care
Bloomfield, Connecticut
2-5

Benefits & Perks

Health Insurance
Dental
Vision
Well-being Programs
401k
Life Insurance
Tuition Reimbursement
18 Days PTO
6.0

Burnout Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

13d ago