Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote)
13 days ago
Remote - Nationwidehourly rate of 24 - 37 USD / hourlyFull TimeBehavioral HealthNot on LinkedIn
✓ No Call✓ No Weekends
Job Description
About the Role
Join Evernorth Behavioral Health as a Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote) in United States. The job profile for this position is Case Management Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career?
Key Responsibilities
- discharge after care follow up for our customers for outpatient levels of care. Outreach customers to advise of appointment availability, in
- network provider listings, insurance
Requirements
- task, and organize workload independently. Preferred competency in using a variety of platforms including: CAMS/DG, TruCare, PRT in CCV or the ability to develop these skills very quickly. Systems
- savvy with ability to retain and implement complex procedural workflows. Ability to work both independently and collaboratively as a team member. Demonstration of creativity and self
- initiative, with ability to work with some autonomy. Strong passion for speaking to and assisting customers to improve their health, well
Benefits & Compensation
- Salary: hourly rate of 24 - 37 USD / hourly
- Signing bonus: $1.
- 18 days PTO.
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Remote position - work from anywhere.
This position offers a signing bonus. Work with Evernorth Behavioral Health in United States.
Key Skills
Case ManagementBehavioral CoachingClinical ProgramsTelephonic EducationSupportResourcesEnrollmentAfter Care Follow UpOutreachProvider ListingsInsurance BenefitsCustomer ServiceCollaborationOutlook ManagementProblem SolvingPrioritization
HealthcareCustomer Service & SupportSocial Servicesvia Phenompeople
Benefits & Perks
Health Insurance
Dental
Vision
Well-being Programs
401k
Life Insurance
Tuition Reimbursement
18 Days PTO
6.0
Burnout Score
Top 50%
Protective Factors (3)
Remote work (RR 0.57; 14-23% ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
13d ago
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