Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote)

Department of Defense

2 months ago

Remote - Nationwidehourly rate of 24 - 37 USD / hourlyFull TimeBehavioral Health

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Evernorth Behavioral Health as a Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote) in United States. The job profile for this position is Case Management Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career?

Key Responsibilities

discharge after care follow up for our customers for outpatient levels of care. Outreach customers to advise of appointment availability, in

network provider listings, insurance

Requirements

task, and organize workload independently. Preferred competency in using a variety of platforms including: CAMS/DG, TruCare, PRT in CCV or the ability to develop these skills very quickly. Systems

savvy with ability to retain and implement complex procedural workflows. Ability to work both independently and collaboratively as a team member. Demonstration of creativity and self

initiative, with ability to work with some autonomy. Strong passion for speaking to and assisting customers to improve their health, well

Benefits & Compensation

Salary: hourly rate of 24 - 37 USD / hourly

Signing bonus: $1.

18 days PTO.

401(k) with employer match.

Work Schedule

Full-Time position.

Remote position - work from anywhere.

This position offers a signing bonus. Work with Evernorth Behavioral Health in United States.

Key Skills

Case ManagementBehavioral CoachingClinical ProgramsTelephonic EducationSupportResourcesEnrollmentAfter Care Follow UpOutreachProvider ListingsInsurance BenefitsCustomer ServiceCollaborationOutlook ManagementProblem SolvingPrioritization

HealthcareCustomer Service & SupportSocial Servicesvia Phenompeople

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Care Coordinator, Customer Engagement Team - Evernorth Behavioral Health (Remote) at Department of Defense a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Behavioral Health healthcare professional listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Behavioral Health — healthcare professional Career Context

This Behavioral Health position at Department of Defense is open to healthcare professional candidates.

Remote healthcare professional positions in Behavioral Health have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

Department of Defense lists compensation for this healthcare professional position at $50k to $77k annually.

This position also offers production-based compensation: $76960 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This is a fully remote healthcare professional position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Fully remote — work from anywhere with an active license
Transparent compensation ($50k–$77k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Case Management, Behavioral Coaching, Clinical Programs, Telephonic Education, Support, Resources, Enrollment, After Care Follow Up. Candidates with experience in these areas may be especially well-suited for this Behavioral Health role.

Core responsibilities: This role is responsible for supporting various Behavioral Coaching and Clinical programs by connecting with members to provide telephonic education, support, and resources, including enrolling them in programs and conducting post-discharge follow-up. Responsibilities also involve outreach regarding...

Benefits package: Health Insurance, Dental, Vision, Well-being Programs, 401k, Life Insurance, Tuition Reimbursement, 18 Days PTO. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Behavioral Health healthcare professional jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.