Lead Patient Services Specialist - Family Medicine
Job Description
About the Role
Join Providence as a Lead Patient Services Specialist in United States. The Patient Services Specialist – Lead Level provides leadership and operational support to the front-office team. The Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.
Key Responsibilities
- Lead Level provides leadership and operational support to the front-office team.
- Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.
- Lead is responsible for shift coordination, issue resolution, training, and championing key initiatives t.
- provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone.
Requirements
- 4 years related experience in medical office or healthcare or
- 3 years experience as Providence employee in related position. Why Join Providence? Our best
Benefits & Compensation
- Salary: $51.6K - $79K
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Call responsibilities required.
Apply to join Providence as a Lead Patient Services Specialist.
Key Skills
Position Insights
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Lead Patient Services Specialist - Family Medicine at Providence a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Administrative physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.
Candidates should carefully assess workload expectations and scheduling demands before applying.
Administrative — Physician Career Context
This Administrative position at Providence is open to physician candidates.
Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.
Compensation Analysis
Providence lists compensation for this physician position at $52k to $79k annually.
Location & Logistics
This position is based in United States.
Why This Position Stands Out
- No on-call requirements — clinicians are completely off-duty after hours
- No weekend shifts — preserving personal and family time
- Transparent compensation ($52k–$79k)
Skills, Responsibilities & Benefits
Key skills and qualifications: Leadership, Operational Support, Issue Resolution, Training, Shift Coordination, Patient Care Standards, Front-Office Operations, Coaching. Candidates with experience in these areas may be especially well-suited for this Administrative role.
Core responsibilities: The Lead Patient Services Specialist provides leadership and operational support to the front-office team, capable of performing all roles from Associate to Senior PSS. This role involves shift coordination, issue resolution, training peers, and championing initiatives aligned with clinic goals and ...
Benefits package: Health Insurance, Dental, Vision, 401k, PTO, Life Insurance, Disability Insurance, Retirement Plan. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.
About WeekdayDoc
WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Administrative physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.
Benefits & Perks
Work-Life Balance Score
Protective Factors (2)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full-time
Posted
7d ago
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