Utilization Review Counselor

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose

Help to coordinate Managed Care services. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of assessment/admission services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications

• Bachelor's Degree in Social Work, Psychology or a related field or a nursing license
• Five years experience in behavioral health treatment
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Skilled in conducting individual, family and group counseling
• Ability to present and coordinate lectures for clients, parents, staff or community resources
• CADC Certification (or CARS Certification) or ability to obtain
• Computer proficiency in a Windows environment

Responsibilities

1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.

2. Provide managed care and utilization review support for inpatient and outpatient adolescent or adult services.

3. Provide financial case management support in conjunction with Patient Accounts Representative.

4. Maintain communication with Patient Accounts Representative and assist in communicating with families to insure 100% client funding.

5. Maintain accurate, up-to-date system of managed care contacts utilizing the system designated by Rosecrance.

6. Participate in daily capacity management meetings and communicate funding changes as they affect the treatment team.

7. Compile and submit reports on activities of Managed Care as directed.

8. Serve as a member of the Access Team and participate in all team meetings and

9. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of

10. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.

11. Deliver exceptional customer service consistently to every customer.

12. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

13. Assume other related responsibilities as assigned by management

Schedule

• Hours: Mon-Fri, 8:30am-5:00pm
• Shift: 1st shift

Work Location: Rosecrance Mulford Office– Rockford, IL

Compensation & Rewards

• Starting salary Bachelors - $50,835.20
• Starting salary Masters - $57,761.60

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for

you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?

Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.