Patient Services Rep - Family Medicine and Internal Medicine Full-time Days

Northwestern Memorial Healthcare

11 days ago

United States$18.84 - $24.49/hrFull TimeGeneral Medicine

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Job Description

About the Role

Join Northwestern Memorial Healthcare as a Patient Services Representative – Full-Time Days in United States. Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.

Key Responsibilities

Responsibilities: Greets patients as they enter the office.

Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.

Obtains and updates patient demographic information and company information from all patients.

Answers phone and schedules appointments.

Requirements

Required: High school diploma or GED equivalent.

Zero (0) to two (2) years’ experience in a customer service position.

Preferred: Bachelor’s degree.

One to three years prior Physician office experience required Working knowledge of medical terminology.

Benefits & Compensation

Salary: $18.84 - $24.49/hr

Student loan repayment assistance.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

This position offers student loan benefits. Work with Northwestern Memorial Healthcare in United States.

Key Skills

Customer ServicePatient RegistrationInsurance VerificationCo-pay CollectionAppointment SchedulingPhone EtiquettePatient SafetyConfidentialityDaily ReconciliationChart PullingMedical Record RequestsEpic Chart ReviewDemographic UpdatesLiaison

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Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Rep - Family Medicine and Internal Medicine Full-time Days at Northwestern Memorial Healthcare a 2.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all General Medicine physician listings evaluated on our platform.

Candidates should carefully assess workload expectations and scheduling demands before applying.

General Medicine — Physician Career Context

This General Medicine position at Northwestern Memorial Healthcare is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

Stated compensation: $18.84 - $24.49/hr.

This position also offers production-based compensation: $24 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in United States.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Patient Registration, Insurance Verification, Co-pay Collection, Appointment Scheduling, Phone Etiquette, Patient Safety, Confidentiality. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: This role involves performing customer service and business office functions in a medical practice, ensuring the highest level of service to patients both in person and over the phone. Key duties include patient registration, verifying insurance, collecting payments, scheduling appointments, and coo...

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.