Certified Application Counselor

VITRA Health logo
VITRA Health
1 day ago
Braintree, Massachusetts$52K - $58KFull TimeGeneral MedicineinNot on LinkedIn
✓ No Call✓ No Weekends✓ No Nights

Job Description

About the Role

Join VITRA Health as a Certified Application Counselor in United States. VITRA Health is hiring, and we believe that our team is the key to our success. That is why we are looking for an Assessment and Admissions Scheduler to join our Braintree team.

Key Responsibilities

  • must receive training and be certified as a Certified Application Counselor within 45 days of employment Must be able to travel to client home to support enrollment process Must be extremely organized, able to prioritize appropriately and make independent decisions, strong problem resolution skills Must be able to handle a heavy caseload of patients in an ongoing fashion and possess strong follow through skills Must demonstrate computer competency with use of keyboard and mouse and must demonstrate excellent customer service skills Must have a minimum of 2 years of experience with MassHealth rules and enrollment processes College degree preferred Must be extremely organized, able to prioritize appropriately, and make independent decisions, strong problem resolution skills.
  • Must be able to handle a heavy caseload of patients in an ongoing fashion and possess strong follow-through skills.
  • coordinate benefits, particularly for patients with disabilities or complex coverage needs.
  • Provide application assistance to applicants and beneficiaries and insurance affordability programs includin.

Benefits & Compensation

  • Salary: $52K - $58K
  • 401(k) with employer match.

Work Schedule

  • Fixed schedule.
  • Day shift only - no nights.

This position offers day shifts only. Work with VITRA Health in United States.

Key Skills

Patient AssessmentApplication ProcessingInsurance EligibilityMassHealth/Medicaid KnowledgeCustomer ServiceCase Management CoordinationFinancial CounselingBenefit CoordinationInterviewsScreeningProblem ResolutionPrioritizationCaseload ManagementFollow ThroughComputer CompetencyMentoring

Requirements

Candidates must either be a Certified Application Counselor or obtain certification within 45 days of employment, requiring a minimum of two years of experience with MassHealth rules and enrollment processes. The role demands strong organizational skills, the ability to handle a heavy caseload, independent decision-making, and travel to client homes to support enrollment.
HealthcareSocial ServicesCustomer Service & SupportAdministrativevia Breezy
VITRA Health logo

About VITRA Health

Home Health Care Services
Braintree, Massachusetts
0-2

Benefits & Perks

Health insurance with 75% employer contribution
Dental and vision benefits
Supplemental benefits
Life, accident, critical illness, and disability insurance
401K with company match
Accrued paid time off
Corporate discounts
Wellness benefits
6.0

Burnout Score

Top 50%

Protective Factors (3)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

No nights (Independent predictor ↓ burnout)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full Time

Posted

yesterday