Florida-Based Helpline Counselor

19 days ago
United States — Remote$45k-$45k(est.)Full TimeGeneral Medicine
✓ No Call✓ No Weekends

Job Description

About the Role

Join 211 Broward as a Florida-Based Helpline Counselor in United States.

Key Responsibilities

  • provide every caller with a place to turn to when they need answers to life’s challenges--big or small--by c.
  • conduct self-care Shows compassion, empathy, and respect to people from different cultures and backgrounds P.

Requirements

  • escalating callers experiencing crisis Ability to pass a level two (2) DCF background screening and a drug test Full Job Description

Benefits & Compensation

  • escalating callers experiencing crisis Ability to pass a level two (2) DCF background screening and a drug test Full Job Description

Work Schedule

  • Full-time position.
  • No weekends required.

Apply to join 211 Broward as a Florida-Based Helpline Counselor.

Key Skills

Crisis InterventionSuicide InterventionSupportive ListeningDe-escalationInformation ReferralAssessmentCompassionEmpathyTechnologically CapableNote TakingAutonomous WorkTyping SpeedVirtual Chat
Social ServicesCustomer Service & Supportvia Workable

Position Insights

WeekdayDoc rates Florida-Based Helpline Counselor at Broward a 7.5/10 for work-life balance — very good.

This position offers no on-call requirements, no weekend shifts.

This is a fully remote position, allowing clinicians to work from anywhere.

Key skills for this role include Crisis Intervention, Suicide Intervention, Supportive Listening, De-escalation, Information Referral.

Benefits include Health Insurance, Vision Insurance, Dental Insurance, Life Insurance, Short-Term Disability Insurance.

Broward logo

About Broward

Non-profit Organizations
Fort Lauderdale, Florida
2-5

Benefits & Perks

Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Short-Term Disability Insurance
403(b) Retirement Plan
Paid Time Off
Sick Leave
7.5

Work-Life Balance Score

Top 25%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full Time

Posted

19d ago