Patient Care Specialist
1 month ago
Foster City, California$55K - $60KHealthcare SupportNot on LinkedIn
✓ No Call✓ No Weekends✓ No Nights
Job Description
About the Role
M-F 9-5. $55K-$60K. Full benefits. Support mental health patients. Flexible time off. Join a caring team.
Work-Life Balance Factors
No night shifts No weekend work
⚠️ 24/7 coverage
Key Responsibilities
- Conflict Resolution: Proactively manage and resolve patient disputes with a positive and solution
- Administrative Assistance: Facilitate the scheduling of initial consultations, answer treatment
- Education: Provide psychoeducation and medical information to patients, empowering them with knowledge
- conditions and treatment plans.
- Innovation and Improvement: Collaborate with the product team to identify and implement program enhancements and features that address patient needs.
Requirements
- disciplinary teams to ensure a seamless and impactful patient experience. Through the cross
- Process Optimization: Identify and implement opportunities for process and service improvements to elevate the patient experience.
Benefits & Compensation
- Patient Care SpecialistFoster City, California, United StatesApplyJoin Joyous in our mission to revolutionize mental health care. As pioneers, we leverage very low dose (VLD) ketamine, AI
- Technical Proficiency: Demonstrated ability to quickly learn and proficiently navigate Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems.
- Medical (HMO and PPO options), Dental, and Vision insurance
- 401k + Match (4%)
Benefits & Compensation
Work Schedule
- Flexible Time Off
Benefits & Perks
Medical Insurance
Dental Insurance
Vision Insurance
401k with 4% Match
Flexible Time Off
6.0
Burnout Score
Top 50%
Protective Factors (3)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
No nights (Independent predictor ↓ burnout)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Posted
1mo ago