Patient Care Specialist

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Joyous
1 month ago
Foster City, California$55K - $60KHealthcare SupportinNot on LinkedIn
✓ No Call✓ No Weekends✓ No Nights

Job Description

About the Role

M-F 9-5. $55K-$60K. Full benefits. Support mental health patients. Flexible time off. Join a caring team.

Work-Life Balance Factors

No night shifts No weekend work

⚠️ 24/7 coverage

Key Responsibilities

  • Conflict Resolution: Proactively manage and resolve patient disputes with a positive and solution
  • Administrative Assistance: Facilitate the scheduling of initial consultations, answer treatment
  • Education: Provide psychoeducation and medical information to patients, empowering them with knowledge
  • conditions and treatment plans.
  • Innovation and Improvement: Collaborate with the product team to identify and implement program enhancements and features that address patient needs.

Requirements

  • disciplinary teams to ensure a seamless and impactful patient experience. Through the cross
  • Process Optimization: Identify and implement opportunities for process and service improvements to elevate the patient experience.

Benefits & Compensation

  • Patient Care SpecialistFoster City, California, United StatesApplyJoin Joyous in our mission to revolutionize mental health care. As pioneers, we leverage very low dose (VLD) ketamine, AI
  • Technical Proficiency: Demonstrated ability to quickly learn and proficiently navigate Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems.
  • Medical (HMO and PPO options), Dental, and Vision insurance
  • 401k + Match (4%)

Benefits & Compensation

Work Schedule

  • Flexible Time Off

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
401k with 4% Match
Flexible Time Off
6.0

Burnout Score

Top 50%

Protective Factors (3)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

No nights (Independent predictor ↓ burnout)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Posted

1mo ago