Patient Care Specialist
Job Description
About the Role
M-F 9-5. $55K-$60K. Full benefits. Support mental health patients. Flexible time off. Join a caring team.
Work-Life Balance Factors
No night shifts No weekend work
⚠️ 24/7 coverage
Key Responsibilities
- Conflict Resolution: Proactively manage and resolve patient disputes with a positive and solution
- Administrative Assistance: Facilitate the scheduling of initial consultations, answer treatment
- Education: Provide psychoeducation and medical information to patients, empowering them with knowledge
- conditions and treatment plans.
- Innovation and Improvement: Collaborate with the product team to identify and implement program enhancements and features that address patient needs.
Requirements
- disciplinary teams to ensure a seamless and impactful patient experience. Through the cross
- Process Optimization: Identify and implement opportunities for process and service improvements to elevate the patient experience.
Benefits & Compensation
- Patient Care SpecialistFoster City, California, United StatesApplyJoin Joyous in our mission to revolutionize mental health care. As pioneers, we leverage very low dose (VLD) ketamine, AI
- Technical Proficiency: Demonstrated ability to quickly learn and proficiently navigate Electronic Health Records (EHR) and Customer Relationship Management (CRM) systems.
- Medical (HMO and PPO options), Dental, and Vision insurance
- 401k + Match (4%)
Benefits & Compensation
Work Schedule
- Flexible Time Off
Position Insights
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Care Specialist at Joyous a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Healthcare Support physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, no night shifts.
This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.
Healthcare Support — Physician Career Context
This Healthcare Support position at Joyous is open to physician candidates.
Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.
Compensation Analysis
Joyous lists compensation for this physician position at $55k to $60k annually.
Location & Logistics
This position is based in Foster City, California.
Why This Position Stands Out
- No on-call requirements — clinicians are completely off-duty after hours
- No weekend shifts — preserving personal and family time
- No night shifts — a daytime-only schedule
- Transparent compensation ($55k–$60k)
Skills, Responsibilities & Benefits
Benefits package: Medical Insurance, Dental Insurance, Vision Insurance, 401k with 4% Match, Flexible Time Off. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.
About WeekdayDoc
WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Healthcare Support physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.
Benefits & Perks
Work-Life Balance Score
Protective Factors (3)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
No nights (Independent predictor ↓ burnout)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Posted
2mo ago
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