Patient Services Rep - Family Medicine Part-time Days
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Job Description
About the Role
Join Northwestern Memorial Healthcare as a Patient Services Rep - Family Medicine Part-time Days in United States. Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.
Key Responsibilities
- Responsibilities: Greets patients as they enter the office.
- Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.
- Obtains and updates patient demographic information and company information from all patients.
- Answers phone and schedules appointments.
Requirements
- Required: High school diploma or GED equivalent.
- Zero (0) to two (2) years’ experience in a customer service position.
- Preferred: Bachelor’s degree.
- One to three years prior Physician office experience required Working knowledge of medical terminology.
Benefits & Compensation
- Hourly rate: $24.49/hr.
Work Schedule
- Full-time position.
- No explicit call, weekend, or night shift information provided.
Apply to join Northwestern Memorial Healthcare as a Patient Services Rep - Family Medicine Part-time Days.
Key Skills
Position Insights
Family Medicine — Physician Career Context
This Family Medicine position at Northwestern Memorial Healthcare is open to physician candidates.
Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.
Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.
Compensation Analysis
This position also offers production-based compensation: $24 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.
Location & Logistics
This position is based in United States.
Skills, Responsibilities & Benefits
Key skills and qualifications: Customer Service, Patient Registration, Insurance Verification, Co-pay Collection, Appointment Scheduling, Phone Etiquette, Patient Safety, Confidentiality. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.
Core responsibilities: This role involves performing customer service and business office functions in a medical practice, ensuring the highest level of service to patients both in person and over the phone. Key duties include patient registration, verifying insurance, collecting co-pays, scheduling appointments, and main...
Benefits package: Tuition reimbursement, Loan forgiveness, 401(k) matching, Lifecycle benefits. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.
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