Patient Services Rep - Family Medicine and Internal Medicine Full-time Days

Northwestern Memorial Healthcare

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Illinois$18.84 - $24.49/hrFull TimeFamily Medicine

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Job Description

About the Role

Join Northwestern Memorial Healthcare as a Patient Services Representative – Family Medicine in United States. Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry.

Key Responsibilities

Responsibilities: Greets patients as they enter the office.

Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.

Obtains and updates patient demographic information and company information from all patients.

Answers phone and schedules appointments.

Requirements

Required: High school diploma or GED equivalent.

Zero (0) to two (2) years’ experience in a customer service position.

Preferred: Bachelor’s degree.

One to three years prior Physician office experience required Working knowledge of medical terminology.

Benefits & Compensation

Salary: $18.84 - $24.49/hr

401(k) with employer match.

Student loan repayment assistance.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

This position offers student loan benefits. Work with Northwestern Memorial Healthcare in United States.

Key Skills

Customer ServicePatient RegistrationInsurance VerificationAppointment SchedulingMedical Record ManagementCommunicationConfidentialityData EntryProblem SolvingTeamworkAttention to DetailTime ManagementMedical TerminologyReconciliationChart PreparationLiaison Skills

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Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Rep - Family Medicine and Internal Medicine Full-time Days at Northwestern Memorial Healthcare a 2.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Family Medicine physician listings evaluated on our platform.

Candidates should carefully assess workload expectations and scheduling demands before applying.

Family Medicine — Physician Career Context

This Family Medicine position at Northwestern Memorial Healthcare is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Compensation Analysis

Stated compensation: $18.84 - $24.49/hr.

This position also offers production-based compensation: $24 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in Illinois.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Patient Registration, Insurance Verification, Appointment Scheduling, Medical Record Management, Communication, Confidentiality, Data Entry. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Representative greets patients, performs registration, verifies insurance, and schedules appointments. They also manage medical records and ensure patient confidentiality.

Benefits package: 401k Matching, Tuition Reimbursement, Loan Forgiveness, Lifecycle Benefits. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.