Bi-Lingual Credit Counselor (Remote)

About the Role

Join American Consumer Counseling Center as a Bi-Lingual Credit Counselor (Remote) in United States. Bilingual Credit Counselor (English/Spanish) Guide. Educate.

Key Responsibilities

• Natural ability to build trust and rapport with clients from various backgrounds.

• Be empathetic, a good listener, and comfortable having sensitive conversations about personal finances.

• Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions.

• Answer incoming calls from individuals seeking financial education or credit counseling support.

Requirements

• Experience: Minimum of one year customer service experience, with at least six months in a call center or phone

• based environment.

• Specialized Knowledge, Licenses, Certifications, etc: NFCC Credit Counselor Certification (to be obtained within the first six months of employment)

• Supervisory Responsibility, if any: n/a

Benefits & Compensation

• Hourly rate: $23/hr.

Work Schedule

• Full-time position.

• No explicit call, weekend, or night shift information provided.

Apply to join American Consumer Counseling Center as a Bi-Lingual Credit Counselor (Remote).