988 Text and Chat Counselor -Full-Time (10088)

1 month ago
Baltimore, Maryland — Remote$22.00-$24.00 HourlyFull TimeCrisis Counseling
âś“ No Callâś“ No Weekends

Job Description

Public Service Loan Forgiveness (PSLF) Eligible

This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.

About the Role

Join Baltimore Crisis Response, Inc as a 988 Text and Chat Counselor -Full-Time (10088) in United States. Job DetailsJob Location: Remote - Baltimore, MD 00000Position Type: Full TimeEducation Level: High School / GEDSalary Range: $22.00 - $24.

Key Responsibilities

  • based crisis intervention techniques. Conduct suicide risk assessments and escalate high
  • risk situations to supervisors or emergency services as needed. Maintain professional boundaries, cultural humility, and trauma

Requirements

  • escalation skills. Comfort working with diverse populations, including LGBTQIA+, youth, people in active mental health or substance

Benefits & Compensation

  • Salary: $22 - $24/hr
  • 401(k) with employer match.
  • PSLF eligible (Public Service Loan Forgiveness).

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

This position offers student loan benefits. Work with Baltimore Crisis Response, Inc in United States.

Key Skills

Text CommunicationChat CommunicationCrisis De-escalationActive ListeningEmpathyEvidence-based Crisis InterventionSuicide Risk AssessmentTrauma-Informed CareCultural HumilityProfessional BoundariesReferral ProvisionElectronic Record DocumentationHIPAA ComplianceBilingual SkillsMultilingual Skills
Social ServicesHealthcareCustomer Service & SupportSecurity & Safetyvia Paycom

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates 988 Text and Chat Counselor -Full-Time (10088) at Baltimore Crisis Response a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Crisis Counseling physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Crisis Counseling — Physician Career Context

This Crisis Counseling position at Baltimore Crisis Response is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Remote physician positions in Crisis Counseling have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

Stated compensation: $22.00-$24.00 Hourly.

This employer qualifies for Public Service Loan Forgiveness (PSLF). Eligible clinicians can have their remaining federal student loan balance forgiven after 120 qualifying monthly payments (10 years). For physicians and advanced practice providers carrying significant educational debt, PSLF eligibility can represent hundreds of thousands of dollars in long-term financial benefit.

This position also offers production-based compensation: $24 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

  • No on-call requirements — clinicians are completely off-duty after hours
  • No weekend shifts — preserving personal and family time
  • Fully remote — work from anywhere with an active license
  • Transparent compensation ($0k–$0k)
  • Public Service Loan Forgiveness (PSLF) eligible

Skills, Responsibilities & Benefits

Key skills and qualifications: Text Communication, Chat Communication, Crisis De-escalation, Active Listening, Empathy, Evidence-based Crisis Intervention, Suicide Risk Assessment, Trauma-Informed Care. Candidates with experience in these areas may be especially well-suited for this Crisis Counseling role.

Core responsibilities: The counselor will serve as the first line of support via the 988 Suicide & Crisis Lifeline digital platforms, responding promptly to text and chat messages with compassionate, life-saving care. Key duties include conducting risk assessments, providing immediate support, offering appropriate referra...

Benefits package: Medical, Dental, and Vision Insurance, 403(b) Retirement Plan with employer match, Generous PTO – Vacation, Sick, Personal, and Holidays, Tuition Reimbursement & Professional Development Support. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Crisis Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Baltimore Crisis Response logo

About Baltimore Crisis Response

Mental Health Care
Baltimore, Maryland
0-2

Benefits & Perks

Medical, Dental, and Vision Insurance
403(b) Retirement Plan with employer match
Generous PTO – Vacation, Sick, Personal, and Holidays
Tuition Reimbursement & Professional Development Support
6.0

Work-Life Balance Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

1mo ago

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