988 Text and Chat Counselor -Full-Time (10088)

Baltimore Crisis Response logo
Baltimore Crisis Response
3 days ago
Baltimore, Maryland — Remote$22.00-$24.00 HourlyFull TimeCrisis CounselinginNot on LinkedIn
âś“ No Callâś“ No Weekends

Job Description

Public Service Loan Forgiveness (PSLF) Eligible

This position qualifies for federal student loan forgiveness. After 10 years of qualifying payments while working full-time for a nonprofit employer, the remaining balance on your Direct Loans may be forgiven.

About the Role

Join Baltimore Crisis Response, Inc as a 988 Text and Chat Counselor -Full-Time (10088) in United States. Job DetailsJob Location: Remote - Baltimore, MD 00000Position Type: Full TimeEducation Level: High School / GEDSalary Range: $22.00 - $24.

Key Responsibilities

  • based crisis intervention techniques. Conduct suicide risk assessments and escalate high
  • risk situations to supervisors or emergency services as needed. Maintain professional boundaries, cultural humility, and trauma

Requirements

  • escalation skills. Comfort working with diverse populations, including LGBTQIA+, youth, people in active mental health or substance

Benefits & Compensation

  • Salary: $22 - $24/hr
  • 401(k) with employer match.
  • PSLF eligible (Public Service Loan Forgiveness).

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

This position offers student loan benefits. Work with Baltimore Crisis Response, Inc in United States.

Key Skills

Text CommunicationChat CommunicationCrisis De-escalationActive ListeningEmpathyEvidence-based Crisis InterventionSuicide Risk AssessmentTrauma-Informed CareCultural HumilityProfessional BoundariesReferral ProvisionElectronic Record DocumentationHIPAA ComplianceBilingual SkillsMultilingual Skills
Social ServicesHealthcareCustomer Service & SupportSecurity & Safetyvia Paycom
Baltimore Crisis Response logo

About Baltimore Crisis Response

Mental Health Care
Baltimore, Maryland
0-2

Benefits & Perks

Medical, Dental, and Vision Insurance
403(b) Retirement Plan with employer match
Generous PTO – Vacation, Sick, Personal, and Holidays
Tuition Reimbursement & Professional Development Support
6.0

Burnout Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

3d ago