Patient Services Representative-General Internal Medicine

UPMC

4 days ago

United StatesFull TimeInternal Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join UPMC as a Patient Services Representative – General Internal Medicine in United States.

Key Responsibilities

arrival technology or check

Benefits & Compensation

Promote My UPMC patient portal and assist patients in registration when applicable Assist patients in education of financial responsibility and connect them to advocacy resources as needed.

Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.

Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.

Appropriately distribute / triage phone calls to other areas and / or clinical providers.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join UPMC as a Patient Services Representative – General Internal Medicine.

Key Skills

Customer ServicePatient WelcomeSelf-Arrival TechnologyCopayment CollectionAppointment SchedulingFinancial AdvocacyDemographics UpdateInsurance VerificationService RecoveryBiometrics RegistrationPatient Portal PromotionHIPAA ComplianceTriage Phone CallsAdministrative DutiesMedical Records ScanningTyping Skills

Requirements

A high school diploma or equivalent is required for this role. Preferred qualifications include two years of experience in a medical, billing, fiscal, or customer service function, along with proficiency in personal computer-based applications and typing skills.

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