Full Time Text Line Counselor

2 months ago
Oakland, California$5/hrFull TimeCrisis Counseling
✓ No Call

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Job Description

About the Role

Join Crisis Support Services of Alameda County as a Text Line Counselor – Crisis Support in United States. Full Time Text Line Counselor Application Deadline: 12 March 2026 Department: Crisis Services Employment Type: Full Time Location: Oakland, CA Compensation: $25.00 / hour Description Position Title: Text Line Counselor Employment Type: FT Pay Rate: 25.

Key Responsibilities

  • high risk for suicide to the follow

Requirements

  • The agencies you can break confidentiality with include: CPS, APS, Ombudsman. Recommends breaking confidentiality for imminent risk (consultation is mandatory)
  • high risk for suicide to the follow
  • related field. Comfortable with learning new technology, multi

Benefits & Compensation

  • Salary: $25/hr + up to $5/hr shift differential
  • 401(k) with employer match.

Work Schedule

  • Full Time position.
  • Weekend coverage may be required.
  • Night or evening shifts may be required.

Apply to join Crisis Support Services of Alameda County as a Text Line Counselor – Crisis Support.

Key Skills

Crisis InterventionInformation And Referral ServicesEthical Standards CompliancePolicy And Procedure ComplianceRapport BuildingCrisis Situations ComposureEffective CommunicationCompassionate CommunicationTeam CollaborationConstructive Feedback ReceptivenessIndependent WorkResourcefulnessSkill ImprovementDocumentationConfidentiality MaintenanceInterpersonal Skills
Social ServicesCustomer Service & SupportHealthcarevia Pinpoint

Position Insights

Work-Life Balance Overview

This Full Time Text Line Counselor position at Crisis Support Services of Alameda County includes the following lifestyle factors: no on-call duties. Candidates should review the full job details to assess overall work-life fit.

Crisis Counseling — Physician Career Context

This Crisis Counseling position at Crisis Support Services of Alameda County is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

This position also offers production-based compensation: $5 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in Oakland, California.

Skills, Responsibilities & Benefits

Key skills and qualifications: Crisis Intervention, Information And Referral Services, Ethical Standards Compliance, Policy And Procedure Compliance, Rapport Building, Crisis Situations Composure, Effective Communication, Compassionate Communication. Candidates with experience in these areas may be especially well-suited for this Crisis Counseling role.

Core responsibilities: The Text Line Counselor provides crisis intervention, information, and referral services by answering texts on the Local Alameda County Text Line and the 988 Lifeline, while adhering to high ethical standards and program policies. Responsibilities include establishing rapport with texters, utilizing...

Benefits package: Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan with 2% Employer Match, 13 Paid Holidays, Paid Sick Time, Paid Vacation, Paid Floating Holidays. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Crisis Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.

Crisis Support Services of Alameda County logo

About Crisis Support Services of Alameda County

Mental Health Care
OAKLAND, California
0-2

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
Retirement Plan with 2% Employer Match
13 Paid Holidays
Paid Sick Time
Paid Vacation
Paid Floating Holidays

Protective Factors (1)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Full Time

Posted

2mo ago