Full Time Text Line Counselor

16 days ago
Oakland, California$5/hrFull TimeCrisis Counseling
✓ No Call

Job Description

About the Role

Join Crisis Support Services of Alameda County as a Text Line Counselor – Crisis Support in United States. Full Time Text Line Counselor Application Deadline: 12 March 2026 Department: Crisis Services Employment Type: Full Time Location: Oakland, CA Compensation: $25.00 / hour Description Position Title: Text Line Counselor Employment Type: FT Pay Rate: 25.

Key Responsibilities

  • high risk for suicide to the follow

Requirements

  • The agencies you can break confidentiality with include: CPS, APS, Ombudsman. Recommends breaking confidentiality for imminent risk (consultation is mandatory)
  • high risk for suicide to the follow
  • related field. Comfortable with learning new technology, multi

Benefits & Compensation

  • Salary: $25/hr + up to $5/hr shift differential
  • 401(k) with employer match.

Work Schedule

  • Full Time position.
  • Weekend coverage may be required.
  • Night or evening shifts may be required.

Apply to join Crisis Support Services of Alameda County as a Text Line Counselor – Crisis Support.

Key Skills

Crisis InterventionInformation And Referral ServicesEthical Standards CompliancePolicy And Procedure ComplianceRapport BuildingCrisis Situations ComposureEffective CommunicationCompassionate CommunicationTeam CollaborationConstructive Feedback ReceptivenessIndependent WorkResourcefulnessSkill ImprovementDocumentationConfidentiality MaintenanceInterpersonal Skills
Social ServicesCustomer Service & SupportHealthcarevia Pinpoint

Position Insights

WeekdayDoc rates Full Time Text Line Counselor at Crisis Support Services of Alameda County a 4.0/10 for work-life balance — below average.

This position offers no on-call requirements.

Key skills for this role include Crisis Intervention, Information And Referral Services, Ethical Standards Compliance, Policy And Procedure Compliance, Rapport Building.

Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan with 2% Employer Match, 13 Paid Holidays.

Crisis Support Services of Alameda County logo

About Crisis Support Services of Alameda County

Mental Health Care
OAKLAND, California
0-2

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
Retirement Plan with 2% Employer Match
13 Paid Holidays
Paid Sick Time
Paid Vacation
Paid Floating Holidays
4.0

Work-Life Balance Score

Below Average

Protective Factors (1)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

Interpretation: Position includes 1 validated protective factor against burnout.

Job Details

Employment Type

Full Time

Posted

16d ago