Patient Services Representative (PSR) – Rookwood Family Medicine

WeekdayDoc's proprietary algorithm rates Patient Services Representative (PSR) – Rookwood Family Medicine at Mercy Health a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Family Medicine physician listings evaluated on our platform. Contributing factors include no weekend requirements.

Candidates should carefully assess workload expectations and scheduling demands before applying.

This Family Medicine position at Mercy Health is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

This position is based in United States.

Key skills and qualifications: Patient Registration, Customer Service, Communication, Scheduling, Insurance Verification, Problem Solving, Data Entry, Financial Counseling. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Patient Services Representative serves as the primary point of contact between patients and physician practices, ensuring quality service. Responsibilities include processing patient registrations, scheduling appointments, and providing excellent customer service.

Benefits package: Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical, dental, vision, prescription coverage, HSA/FSA options, Life insurance, Mental health resources and discounts. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.