Phone Counselor

Confidential Employer

5 days ago

Easton, Maryland$19.50 - $23.50/hrFull TimeCrisis Counseling

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Santé Group Companies as a Phone Counselor – M-F Schedule, Crisis Intervention in United States. Who We Are: Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services.

Key Responsibilities

Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed)

Communicate with clients through live chat, and making follow up calls to substance abuse clients.

Deescalate clients in crisis over the phone and complete environmental risk and safety assessments

Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms

Requirements

time Phone Counselor (in office) Monday to Friday, 8am

4pm to join our team in Easton, Maryland. As a Phone Counselor, you will triage at

risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal

directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge. What You’ll Do:

Benefits & Compensation

Salary: $19.50 - $23.50/hr

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join Santé Group Companies as a Phone Counselor – M-F Schedule, Crisis Intervention.

Key Skills

Crisis CounselingLethality AssessmentsCrisis PlanningRisk AssessmentDe-escalationDocumentationMental Health EducationSubstance Abuse Knowledge

HealthcareSocial ServicesCustomer Service & Supportvia Adp

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Phone Counselor at Confidential Employer a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all Crisis Counseling physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

Candidates should carefully assess workload expectations and scheduling demands before applying.

Crisis Counseling — Physician Career Context

This Crisis Counseling position at Confidential Employer is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

Stated compensation: $19.50 - $23.50/hr.

This position also offers production-based compensation: $24 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in Easton, Maryland.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Crisis Counseling, Lethality Assessments, Crisis Planning, Risk Assessment, De-escalation, Documentation, Mental Health Education, Substance Abuse Knowledge. Candidates with experience in these areas may be especially well-suited for this Crisis Counseling role.

Core responsibilities: As a Phone Counselor, you will triage at-risk clients facing urgent situations via telephone or chat. You will conduct assessments, provide counseling, and support clients through the crisis response system until discharge.

Benefits package: Career Growth Opportunities, Training and Development. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Crisis Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.