Clinical Applications Specialist

About the Role

LifeStance Health seeks a Clinical Applications Specialist to support clinicians and staff with software issues and workflows. This role requires customer-centric problem solving and collaboration.

Key Responsibilities

• Provide application troubleshooting and user support.
• Assist users via phone and ticketing system.
• Document issues and provide root cause analysis.
• Maintain high customer satisfaction.

Requirements

• Bachelor's degree preferred or equivalent experience.
• 1+ year customer support or software training experience.
• Experience with EHR systems, AdvancedMD preferred.
• Proficient with MS Office.

Benefits & Compensation

• Salary $50,000 - $60,000 annually plus bonus.
• Medical, dental, vision, AD&D, disability, and life insurance.
• 401k with employer match.
• Paid parental leave, PTO, holiday pay.
• Employee Assistance Program.

Work Schedule

• Fixed schedule.
• No call or weekend info provided.