Mortgage Early Default Counselor

LMCU

11 days ago

Grand Rapids, MichiganFull TimeGeneral Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join LMCU as a Mortgage Early Default Counselor – Full Time in [object Object].

Key Responsibilities

Educate members of the.

Benefits & Compensation

of fulfilling their mortgage payment obligations Contact delinquent members via telephone and written correspondence in an attempt to resolve the delinquent loan issue.

Process routine transactions, document loan comments, and respond to members, investors, or other 3rd party inquiries.

Research and prepare documentation, handle mortgage accounts in accordance with established guidelines and policies to determine the appropriate course of action.

Maintain compliance to LMCU, Fannie Mae, Freddie Mac, Ginnie Mae, VA, and RD established collections policies and procedures.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join LMCU as a Mortgage Early Default Counselor – Full Time.

Key Skills

Mortgage CounselingDelinquent Loan ResolutionPayment CollectionLoss MitigationMember EducationCorrespondenceTransaction ProcessingDocumentationComplianceFannie Mae GuidelinesFreddie Mac GuidelinesGinnie Mae GuidelinesVA GuidelinesRD GuidelinesInterpersonal SkillsCommunication Skills

Requirements

Candidates must possess 1 to 3 years of relevant experience in similar roles and hold a valid driver's license with the ability to drive as required. Essential qualifications include strong interpersonal and communication skills, the ability to handle sensitive matters diplomatically, and proven experience in influencing and advising others effectively.

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