Loan Counselor

Planet Home Lending logo
Planet Home Lending
7 days ago
United StatesFull TimeGeneral MedicineinNot on LinkedIn
✓ No Call✓ No Weekends

Job Description

About the Role

Join Planet Home Lending as a Loan Counselor in United States. Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.

Key Responsibilities

  • and Responsibilities Monitors all standard collection procedures according to Planet Home Lending's policy to minimize loan delinquencies.
  • Assist mortgagors in bringing their loan current by contact through inbound/outbound calls, and established skip trace methods.
  • Set payment arrangements for total amount due, or establish a repayment plan pursuant to Agency/Investor Guidelines as well as Planet Home Lending policy.
  • Document and maintain on-line collection history detailing events to bring the loan current.

Requirements

  • solving skills Ability to work effectively in a demanding, team
  • oriented, and fast

Benefits & Compensation

  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join Planet Home Lending as a Loan Counselor.

Key Skills

Collection ProceduresInbound CallsOutbound CallsSkip Trace MethodsPayment ArrangementsData EntryAnalytical SkillsNegotiating SkillsTeamworkProblem-SolvingVerbal CommunicationWritten CommunicationInterpersonal SkillsMicrosoft Windows Applications
Finance & AccountingCustomer Service & SupportAdministrativevia Dayforce
Planet Home Lending logo

About Planet Home Lending

Financial Services
Meriden, Connecticut
0-2

Benefits & Perks

3 comprehensive Cigna or Kaiser medical plans
Dental and vision insurance
Short term and long-term disability insurance
Basic life insurance
401(k)
11 employer paid holidays
Supplemental benefits including life insurance, critical illness and accident plans
3.7

Burnout Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

7d ago