Case Consultant, Mental Health Claims

MLC Life Insurance

1 month ago

United StatesFull TimeGeneral Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join MLC Life Insurance as a Case Consultant, Mental Health Claims in United States. Are you committed to bringing your best to life every day? At Acenda, we draw on over 135 years of heritage to empower a brighter future with security and confidence.

Key Responsibilities

manage a portfolio of mental health-related claims.

manage a portfolio of claims to deliver timely outcomes for each customer, while consistently provide outst.

manage a caseload of claims with empathy, respect and a proactive approach.

Benefits & Compensation

to support your wellbeing, including additional lifestyle leave and our Family Life hub.

We celebrate the diversity of our customers and community, and we embed diversity, equity, inclusion, and belonging into how we do business.

We encourage applications from people of all backgrounds, cultures, experiences, and identities.

Work Schedule

Full-time position.

No explicit call, weekend, or night shift information provided.

Apply to join MLC Life Insurance as a Case Consultant, Mental Health Claims.

Key Skills

Claims ManagementMental HealthCustomer ServiceCommunicationInfluenceEmpathyRespectProactive ApproachMedical Terminology

Requirements

Candidates must have at least one year of life insurance claims management experience and possess the ability to communicate and influence positive outcomes while being highly customer-centric. Knowledge of relevant legislation and experience in Allied Health or mental health fields are advantageous but not mandatory.

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Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Case Consultant, Mental Health Claims at MLC Life Insurance a 4.0 out of 10 for work-life balance — classified as below average. This places the position in the average range of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

Candidates should carefully assess workload expectations and scheduling demands before applying.

General Medicine — Physician Career Context

This General Medicine position at MLC Life Insurance is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Claims Management, Mental Health, Customer Service, Communication, Influence, Empathy, Respect, Proactive Approach. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: The Case Consultant will proactively manage a portfolio of mental health-related claims to ensure timely outcomes for each customer. This involves consistently providing outstanding service to customers, their medical specialists, and other authorized representatives.

Benefits package: Incentive program, Additional lifestyle leave, Family life hub. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.