Sr. Homeowners Assistance Counselor

Fifth Third Bank

1 day ago

Cincinnati, OhioFull TimeCounseling

✓ No Call✓ No Weekends

Apply

Job Description

About the Role

Join Fifth Third Bank as a Sr. Homeowners Assistance Counselor in Cincinnati, OH. Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step?

Key Responsibilities

depth knowledge of loss mitigation options to manage a portfolio of accounts in late stages of delinquency (approaching charge

Requirements

Skip tracing accounts for possible leads to locate and contact customers.

Quoting reinstatement amounts, payoffs, and setting up repayment plans within the system.

Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention.

Ensures that all requested documentation has been received by the customer.

Benefits & Compensation

401(k) with employer match.

Work Schedule

Full-Time position.

No explicit call, weekend, or night shift information provided.

Apply to join Fifth Third Bank as a Sr. Homeowners Assistance Counselor.

Key Skills

Loss mitigationDebt collectionMortgage default proceduresNegotiationCustomer serviceSkip tracingFinancial analysisProblem solvingMathematical skillsMicrosoft WordMicrosoft OutlookMicrosoft AccessMicrosoft ExcelCommunicationTime management

Finance & AccountingCustomer Service & SupportLegalvia Workday

Position Insights

Work-Life Balance Overview

This Sr. Homeowners Assistance Counselor position at Fifth Third Bank includes the following lifestyle factors: no on-call duties, no weekend requirements. Candidates should review the full job details to assess overall work-life fit.

Counseling — Physician Career Context

This Counseling position at Fifth Third Bank is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in Cincinnati, Ohio.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time

Skills, Responsibilities & Benefits

Key skills and qualifications: Loss mitigation, Debt collection, Mortgage default procedures, Negotiation, Customer service, Skip tracing, Financial analysis, Problem solving. Candidates with experience in these areas may be especially well-suited for this Counseling role.

Core responsibilities: The counselor manages a portfolio of delinquent mortgage accounts by initiating contact with customers to negotiate workout alternatives such as modifications or repayment plans. They ensure compliance with investor and legal guidelines while documenting all collection efforts and resolving reasons ...

Benefits package: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, 401k Retirement Plan, Incentive Compensation Plan. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.